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Stephen Wade Toyota

(556 reviews)
Visit Stephen Wade Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 796-4639 (888) 796-4639
Used (888) 784-5855 (888) 784-5855
Service (877) 340-0951 (877) 340-0951

Reviews

(556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stephen Wade Toyota from DealerRater.

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Found the perfect truck with the perfect price.

Found the perfect truck with the perfect price. Justin did a great job walking us through the process. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback. We're glad to know our team at Stephen Wade Toyota could help you find the right truck. Enjoy the ride!

They have a lot of variety of vehicles, bathrooms clean

They have a lot of variety of vehicles, bathrooms clean and lots of yummy snacks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Went to have my car serviced, and they pointed out some

Went to have my car serviced, and they pointed out some additional work that I needed and let me know in advance before the services were rendered. I was able to either accept the additional service or defer for my next visit. Great customer service. Mika is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Stephen Wade Toyota for your service needs. I'm glad to hear our team provided such a positive experience. We appreciate your kind words and wish you well.

Every time I go in to buy parts, they always have what I

Every time I go in to buy parts, they always have what I need in stock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Worst service experience.

Worst service experience. I made an appointment and arrived at the dealership at my appointed time. The check in line was very long. When we talked to a check in attendant he said it would be 3 and half hour wait to change our oil. He wasn’t nice,did nothing but make excuses.. Why even make an appointment. Have also had a bad experience with the sales dept. Don’t deal with these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Fantastic service by Jerry Ibarra, xx.

Fantastic service by Jerry Ibarra, xx. George Wade Toyota Service Department on my 2013 Lexus SUV. I badly needed shocks which weren't in stock and he swiftly and efficiently had them ordered and installed. He kept me informed by phone and text. I couldn't be happier with my experience! I'm used to taking my car to a Lexus dealer -- but found MY place now with Toyota xx. George. Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with Stephen Wade Toyota's Service Department. It's great to hear how promptly our team addressed the needs of your 2013 Lexus SUV. We appreciate your feedback and are here whenever you need assistance in the future.

Really enjoyed working with Beau.

Really enjoyed working with Beau. He got me a good deal on a beautiful Sequoia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

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the staff was super helpful with repairs.

the staff was super helpful with repairs. i was towed in and had no idea what was wrong with my car but they kept me in the loop and communicated frequently through the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your positive experience with the repair services at Stephen Wade Toyota. We appreciate hearing about our team's effective communication and helpfulness during your visit.

Hard to believe that anyone would buy a vehicle from

Hard to believe that anyone would buy a vehicle from Wade. The latest scam is the Icon Gps that not a single person would want and charge the unsuspecting buyer $699.00. They also come up with some crazy monthly payments and don’t like it when questioned. AVOID the Wade auto group like the plague!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Amazing customer service.

Amazing customer service. Answered all my questions. Very friendly I’ll definitely recommend Sebastian. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.