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Robbins Nissan

(257 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
New (877) 212-0773 (877) 212-0773
Used (855) 527-1432 (855) 527-1432
Service (281) 318-5302 (281) 318-5302

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The attention is good, fast and personalized; Erik is

The attention is good, fast and personalized; Erik is patient and listens carefully to issues that need to be resolved, he also demonstrates mastery of technical knowledge causing them to be resolved effectively; all my expectations were exceeded.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ena Gutierrez, we're happy you found our staff to be so supportive during your experience here at Robbins Nissan. Your satisfaction is our top priority. We look forward to your next visit! Take care!

I have had nothing but good experiences at this

I have had nothing but good experiences at this dealership. The people are always friendly and the service is always quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi Tashanromagus, thank you for taking the time to leave a review for us at Robbins Nissan. We're happy we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!

One of the best dealerships I've worked with

Robbins always treats me kindly, updates me on service, and has gone above and beyond in helping me with savings.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Snowp, reviews like this give us motivation and help us ensure we provide high-quality care. W We are always more than happy to assist you if anything else comes up. Take care! e strive for 100% satisfaction, and it is great to see you had such a positive experience at Robbins Nissan.

Best service overall.

Best service overall. Fernando took care of all my needs for our Murano and Rogue!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Manuel.chavez1015, we're happy you found our staff to be so supportive during your experience here at Robbins Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

Eric listened to what I wanted and gave me

Eric listened to what I wanted and gave me recommendations on what I needed to have done. I took his recommendations and felt very pleased by the time I picked up my car. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hapwac, thank you for the high star rating! We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Robbins Nissan

This is a return visit to buy a car at Robbins.

This is a return visit to buy a car at Robbins. We have always been treated with respect. Our salesman was beyond AWESOME!! Charles is one of the BEST! Has an Amazing personality and extremely helpful listening to what you're looking for. We felt so blessed to be connected with Charles and he treated us like family!! Then we met Parker...also AMAZING! Again felt blessed as he was WONDERFUL and helpful so we could own the car we choose. Ask for Charles and Parker...two of the BEST!!! I highly recommend Robbins Nissan as we have been beyond satisfied!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Robbins Nissan. Ron, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Robbins Nissan

What a great place to buy .!!!

Great Service... I bought a new Nissan Pathfinder and the sales process was painless, friendly and fast. All of my friends and family will be referred to my salesman Terrance Garrett. Thank you Robbins Nissan for the great experience !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jj, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Great service .

Great service .... The purchase process was friendly and straight to the point. I will send everyone that is in the market to buy from Robbins Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Moki4011, thank you for taking the time to leave a review for us at Robbins Nissan. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Clare Eustaquio Owner Loyalty Manager

Dealer just baits and doesn’t listen to customer.

Dealer just baits and doesn’t listen to customer. My husband and I completely wasted our time because they were not truthful. Buying a vehicle should not be this deceptive. I buy a lot of cars for my friends and will definitely steer them clear of these people. No wonder nobody was there to buy on a Saturday!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I Mehall, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clare Eustaquio Owner Loyalty Manager

This team overcharges and under delivers for everything

This team overcharges and under delivers for everything hey do. Service team just charged $360 to perform a diagnostic on the lane departure system. Had the car for 4 days. Do not go here. Quoted by another dealer $98 to perform the same test and attempt to clear codes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to learn of your experience here at Robbins Nissan, but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clare Eustaquio Owner Loyalty Manager