Reviews
My service advisor was very helpful and knowledgeable—
My service advisor was very helpful and knowledgeable— kept me well-informed and answered all of my questions and resolved all issues I was having with my car. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ingrid, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had the privilege of working with David.
I had the privilege of working with David. He was personable, professional and best sales man I worked with so far. No xx or lies very honest man.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
This was a great experience David (Sales) and Jorge
This was a great experience David (Sales) and Jorge (Finance) worked extremely hard to make a deal that benefited me. They communicated throughout the day and I spent under an hour at the dealer to finalize the paperwork and drive off the lot. Highly recommend David and Sheehy VW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeremy, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had the pleasure of working with Leon.
I had the pleasure of working with Leon. He was great; personable and very helpful. I told my wife and who helped me when I got home and she said “Oh! I love Leon, he’s great!” So I knew I was in good hands. The actual car service/repairs were high quality and timely. Definitely going back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My Service Advisor was Mr.
My Service Advisor was Mr. Leon King very knowledgeable and friendly, I would have Sheehy VW of Springfield service my vehicle again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
DM, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I bring my Honda civic 2009 for alignment they do it the
I bring my Honda civic 2009 for alignment they do it the job but terrible They never screwed the rear nuts on and did not fully align the car. I was very dissatisfied and had to take it to my mechanic to have it adjusted.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brandon, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.
Disappointing!
Disappointing! I filled out my info online ahead of time, and when I arrived it felt like I was bothering Erin. She didn’t listen to me, kept saying it was an oil leak, when it was actually a cooling system leak and never mentioned the price of the service until she provided the final paperwork. Finally, she was annoyed when I asked about the military discount and inspected my ID like she was trying to find something wrong with it!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.
I have taken my cars to Sheehy VW for service since 1999.
I have taken my cars to Sheehy VW for service since 1999. I bought from them 7 cars and had them serviced there with no problems or concerns. Their service department is top notch. And Erin and Jonah have always been very helpful and caring and knowledgeable with any questions or concerns I have had. I highly recommend them. They are fast and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tony, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Erin Anderson is wonderful.
Erin Anderson is wonderful. She keeps me informed as to what my car requires, even with pictures. Outstanding Customer Service. So happy to have her as my Service Advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debbie, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Everyone there is professional and courteous.
Everyone there is professional and courteous. The waiting area is clean. The work is always correct and done on time. I couldn’t ask for a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Matthew, we're happy you found our staff to be so supportive during your experience here at Sheehy Volkswagen of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!