Reviews
Very impressed with their attention to details.
Very impressed with their attention to details. I was kept up to date on everything they were doing. The work was completed as per estimate.
Very impressed with their attention to details.
Very impressed with their attention to details. I was kept up to date on everything they were doing. The work was completed as per estimate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lexi was great.
Lexi was great. We communicated via text messages until I could get out there. She was very helpful, answering my questions. The truck I had been interested in sold, however I had another one picked out. She made the process of purchasing the vehicle easy & smooth. Thank you Lexi!
Lexi was great.
Lexi was great. We communicated via text messages until I could get out there. She was very helpful, answering my questions. The truck I had been interested in sold, however I had another one picked out. She made the process of purchasing the vehicle easy & smooth. Thank you Lexi!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Were fair and no hassle on the purchase, very
Were fair and no hassle on the purchase, very accommodating. Kyle the salesman was most helpful, as well as the sales department.
Were fair and no hassle on the purchase, very
Were fair and no hassle on the purchase, very accommodating. Kyle the salesman was most helpful, as well as the sales department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a bit of a wait but they took good care of me.
It was a bit of a wait but they took good care of me. Thanks
It was a bit of a wait but they took good care of me.
It was a bit of a wait but they took good care of me. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car Needed Tires.
Car Needed Tires. Talked To Joel Kitchen. With The Help Of Joel & David Got The Tires That I Wanted. Great Team Of People! THANK YOU OREM TOYOTA!!
Car Needed Tires.
Car Needed Tires. Talked To Joel Kitchen. With The Help Of Joel & David Got The Tires That I Wanted. Great Team Of People! THANK YOU OREM TOYOTA!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was very good.
The service was very good. Joel communicated well and we felt like we were treated fairly. I appreciated the fellow who checked the wear on our tires. It would have been nice if, when we made the appointment, the person would have informed us that we would need to leave the car all day in order to troubleshoot the brake problem. As it stands we will need to make another appointment to have our brakes serviced.
The service was very good.
The service was very good. Joel communicated well and we felt like we were treated fairly. I appreciated the fellow who checked the wear on our tires. It would have been nice if, when we made the appointment, the person would have informed us that we would need to leave the car all day in order to troubleshoot the brake problem. As it stands we will need to make another appointment to have our brakes serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Nice professional and very attentive personal .
Nice professional and very attentive personal . Dealership was real clean . Sales person was polite and quick to answer question's
Nice professional and very attentive personal .
Nice professional and very attentive personal . Dealership was real clean . Sales person was polite and quick to answer question's
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The buying experience at Orem Toyota was excellent and
The buying experience at Orem Toyota was excellent and efficient. I did much of the work online and Jeff Bohn was great to work with. Everyone was knowledgeable and helpful. The car was clean, fueled and ready for my pickup.
The buying experience at Orem Toyota was excellent and
The buying experience at Orem Toyota was excellent and efficient. I did much of the work online and Jeff Bohn was great to work with. Everyone was knowledgeable and helpful. The car was clean, fueled and ready for my pickup.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman Troy Connelly was absolutely fantastic to work
Salesman Troy Connelly was absolutely fantastic to work with. He answered all my questions and was willing to keep going back with my offers, to get me a great deal. I was pre-approved for my loan by a credit union, with their best rate. The finance person almost lost the sale for Troy. Basically because I didn't want an extended warranty for an additional $4000, he made it sound like the new Toyota I was buying was a piece of junk. Told me the vehicle only had a 3 year 36,000 mile warranty and will not last. I am a Toyota person. Both of my old Toyota's have gone well over the warranty. One has 302,000 miles the other 280,000 miles and both are still running strong. The finance guy said my Toyota's are old and don't have as many computers in them and the vehicle I was buying had 46 computers and would probably breakdown. I almost walked away but remembered it's a Toyota and the finance guy is wrong. Then when I declined anything additional for the vehicle, he became annoyed and downright rude. I almost backed out of the sale but my history with Toyotas has been fantastic because they last a long time and I wasn't going to let a rude finance guy ruin a good deal. Watch out for the finance guy, I would give him zero stars but everything else about the salesman and the dealership was 5 stars.
Salesman Troy Connelly was absolutely fantastic to work
Salesman Troy Connelly was absolutely fantastic to work with. He answered all my questions and was willing to keep going back with my offers, to get me a great deal. I was pre-approved for my loan by a credit union, with their best rate. The finance person almost lost the sale for Troy. Basically because I didn't want an extended warranty for an additional $4000, he made it sound like the new Toyota I was buying was a piece of junk. Told me the vehicle only had a 3 year 36,000 mile warranty and will not last. I am a Toyota person. Both of my old Toyota's have gone well over the warranty. One has 302,000 miles the other 280,000 miles and both are still running strong. The finance guy said my Toyota's are old and don't have as many computers in them and the vehicle I was buying had 46 computers and would probably breakdown. I almost walked away but remembered it's a Toyota and the finance guy is wrong. Then when I declined anything additional for the vehicle, he became annoyed and downright rude. I almost backed out of the sale but my history with Toyotas has been fantastic because they last a long time and I wasn't going to let a rude finance guy ruin a good deal. Watch out for the finance guy, I would give him zero stars but everything else about the salesman and the dealership was 5 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve been to a more professional Toyota dealership, but
I’ve been to a more professional Toyota dealership, but this one wasn’t bad. Sometimes the little details make all the difference.
I’ve been to a more professional Toyota dealership, but
I’ve been to a more professional Toyota dealership, but this one wasn’t bad. Sometimes the little details make all the difference.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair