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Meet Brian Boyd

Brian Boyd headshot
Sales Manager
(344 reviews)
Industry experience 21 years
Dealership experience 21 years

Reviews

Colby should get zero of the sale he sent a text to me to

Colby should get zero of the sale he sent a text to me to drive an hour and didn’t even show. Do not give him the sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would caution all to use extreme caution with this

I would caution all to use extreme caution with this dealership. They will make promises they won’t keep, they do not disclose damage or issues, and overall are not trustworthy and demonstrate very shady business practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've had a few mishaps with your service department, but

I've had a few mishaps with your service department, but nothing they didn't take care of, sometimes hard to get straight answers. But overall they are better than other services departments I have worked with. Sales has been very nice to work with, very nice group of people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Decent service from sales.

Decent service from sales. During the draw up of contract of sale there were multiple lines of charges that were not explained and missing reductions based on previous discussions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was generally a nice experience.

Was generally a nice experience. Dallas was nice, and so was Logan (though I forget Logan's last name). Car drove nice all the way back to Missouri!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Absolute worst experience buying a car at Brent Brown

Absolute worst experience buying a car at Brent Brown Toyota. Financing was rushed to get things signed. Had to keep messaging them to find out any updates. Took over a week to get final word that deal went through and even then had to come in and re-sign things at a higher rate and monthly. Highly encourage everyone to shop elsewhere. The people in this place place nice and act friendly until papers are signed but they are not your friend. Will not be buying here again, and will certainly not recommend anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service, our seller helped us throughout the

Excellent service, our seller helped us throughout the negotiation process. It has been a wonderful experience for us, we would definitely do business with you again and we recommend you 100% THANK YOU

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!

Awesome experience! I was an out of state buyer and after a few logistical hiccups, everything thing went smooth. I flew in from Colo. hitched a ride to Brent Brown where Brock met me in the showroom. After looking at the car, test driving, and signing docs, I was on the road back to Denver within 60 minutes. Love the vehicle and appreciate the service and support I got from the BB team! Thank you Brock and Dallas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review detailing your out of state purchase. It's wonderful to hear that you appreciated the efficient help from our team and your new car. Safe travels on all future road trips, from Brent Brown Toyota.

We unexpectedly found a car that we thought was a good

We unexpectedly found a car that we thought was a good deal for us, but didn't get our Toyota loyally rebate for previous Toyota owners for buying three Toyotas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The only dealership I will ever buy a car at!

The only dealership I will ever buy a car at!!!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's encouraging to know you had a positive experience at Brent Brown Toyota. We value your trust in us and look forward to uphold it. Your satisfaction is our motivation.