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Parker Toyota

(391 reviews)
2025 state dealer award
View 6 awards
2025 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parker Toyota from DealerRater.

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My old car died suddenly and the team at Parker Toyota...

My old car died suddenly and the team at Parker Toyota step-in to help me right away. Tim from the online chat got me the forms to start a loan in seconds. Then Jacob Foster came and picked me up . He was patient with my needs and let me look through the lot multiple times getting me quotes on each of the cars I was interested in. He did not try to push me into a specific choice and took my requirements and needs seriously. Way To Go I love my 2019 Toyota C-HR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you very much for the 5 star review! We hope you enjoy your new car!

Can't say enough good things about my experience buying...

Can't say enough good things about my experience buying at Parker Toyota. The staff were all extremely friendly and helpful, my salesperson Brandon was great and was a low-pressure, very easy to work with person which I appreciate. I got a fantastic deal on the truck of my dreams and would definitely come back in the future for another vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Chase! We are so glad to have been able to get you into the truck of your dreams and appreciate the 5 star rating!

Top Notch Service !

First time at dealership was greeted within 3 feet of walking through the door by a service person. I have been fixed operations for Ford in general motors for 29 years this generally does not happen . Top rated service staff had an opportunity to speak with the service Director while at the dealership highly professional organization

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Wallace! We are grateful for the feedback and appreciate the remarks about our staff!

Zach Yost was awesome he was wonderful to work with!!!...

Zach Yost was awesome he was wonderful to work with!!! The finance person was also very helpful and great at answering our questions about extending warranty. Parker Toyota is a great place to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so happy you enjoyed your time with Zach and our team here at the dealership. As always, thank you for choosing Parker Toyota!

The experience was smooth and easy! Josh Miller was...

The experience was smooth and easy! Josh Miller was awesome to work with and very welcoming and friendly! John Mendonca made this process a breeze and helped out with the process! I will only be working with Josh M, and John M! Thank you for making this experience so easy, friendly, and fast! You are awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We are so happy to hear about your experience with Josh and John, and we look forward to the next time we have the opportunity to work with you!

We were in something of a bind as an accident...

We were in something of a bind as an accident necessitated replacement of our 2007 Tundra in a hurry, as we use it to tow 3 trailers and need 2 vehicles for our busy retired lives. We had a great experience with both sales and finance! Each young man was charming and low pressure; very positive! We planned on a new ride, but found a 2019 to be our perfect replacement for our 2007 Tundra. This is our third vehicle from Parker and will probably not be our last. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so happy that Jared and Jacob helped get you into a replacement for your Tundra right away and provided a 5 star experience. Thank you for making Parker Toyota your chosen dealership!

You brace yourself going into a car dealer. Prepare...

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Jacob F at Parker Toyota who even made me laugh on occasion. Brandon P was the best Finance Manager we encountered and explained in detail purchase price, warranty, GAP, etc. Initially Shaun E was supposed to help me, but I arrived hours after his shift and he prepared and left me in great hands with Jacob F. Jacob is patient, personal, knowledgeable and even weeks later still surpasses my expectations! The Sales Manager Jason Litterall also exceeded my expectations! What an amazing team, more like family at Parker Toyota. We will forever be grateful and returning customers in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Bobbie Jo! It is wonderful to hear about your experience with our entire team here at Parker Toyota. We value and appreciate your business and thank you for choosing our dealership for your vehicle needs!

False advertisement on a 1998 Lexus

Your company sold me a 1998 Lexus with electrical problems under false advertising, not only that your general manager admitted to selling this car for more than it was actually worth. Not to mention the lies your company told me regarding the work on this car. If I had known prior I wouldn't have bought this car and just to have it sit in your service dept 8 times in a 6 month time period for the same issue that I bought it for every single time; the fact that every alternator we put in the car kept dying. But instead of figuring out what was actually happening, you guys just promised parts that I didn't actually get and you continued to treat the symptoms. The gm of the company said once they sell the car off the lot they are not responsible for it, the new owner is, and that they do whatever they need to do to make sure the car runs to the end of the loan. Well I hate to break it to ya, but your company couldn't even manage to keep it running one month into my loan. But your company also sold this car to me for a loan of $6000 just for you to turn around and resell it for $529. You're also lying regarding parts you're putting in people's car. Cause based on the paperwork your company gave me your "authentic Toyota parts" are actually just parts from Napa and AutoZone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYING A VEHICLE? SEE JACOB @ PARKER TOYOTA CDA,ID

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Jacob F at Parker Toyota who even made me laugh on occasion. Brandon P was the best Finance Manager we encountered and explained in detail purchase price, warranty, GAP, etc. Initially Shaun E was supposed to help me, but I arrived hours after his shift and he prepared and left me in great hands with Jacob F. Jacob is patient, personal, knowledgeable and even weeks later still surpasses my expectations! The Sales Manager Jason Litterall also exceeded my expectations! What an amazing team, more like family at Parker Toyota. We will forever be grateful and returning customers in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Me and my fiance came in with a pretty difficult...

Me and my fiance came in with a pretty difficult situation and Jacob and Cody were able to make sure that we got the best deal possible. Everyone answered any and all question we had. We will be return for future purchases. Thank you guys !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We look forward to the next time we have the opportunity to work with you@