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2016 state dealer award
View 7 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2016 Nissan Frontier

Check engine light turned on the 2nd day I took the vehicle off the lot. Took 2 weeks to set an appointment for a technician to look at it. Feel like we were put on the back burner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Javier, We appreciate you taking the time to speak with our General Manager, Norm Puga. We look forward to presenting you with a resolution. Thank you and have a great day.

Buyer

Our sales representative Ronnie was very helpful and stayed late so we could make an easy purchase. Thanks Ronnie!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We couldn’t be happier that Larry provided you with a great car buying experience. Thank you so much again for your feedback! We hope you have a great day!

Scott Larsen was very helpful in sales department.

Scott Larsen was very helpful in sales department. Took the time to walks up through the buying process, very friendly and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Miftinchi, thanks for your praise and kind comments about our team.

Best dealership I?ve ever worked with!

I just purchased the 4th Toyota from Kendall and I?m never going anywhere else. They are there with customers in mind, 100%! Thanks again for all your support and help!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hannah Stewart, we are so pleased you enjoyed your visit to Kendall Auto Mall!

Great experience

Jay was great to work with and I would recommend this place to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Kendall Auto service

Quick, efficient, friendly. They try to accommodate and to make sure our service was acceptable and satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ray Oliver Denney, thank you so much for your positive comments about Kendall Auto Mall!

KIA purchase

I received a fair price, not a good or bad price. But, don?t like not getting a spare tire. Trying to get one from dealer. I already have tools for a low tire repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

They were friendly and helpful the service department

They were friendly and helpful the service department made suggestions of things that needed to be done I didn’t realize.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Dan Bell! We're so happy we were able to help you out!

Kendall Chevy Nampa

Great experience. Braeden Hylton is the best salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amanda Hylton, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Auto Mall!

Undisclosed known problem!

I bought a 1 yr old Ford truck from a GMC dealership, a clean multi point inspection (clean per dealer) should have shown the problem because it was very obvious to the affiliated Ford dealership. Humm? Plus used car manager suggested I may have caused the problem during the 6 days, 110 miles I owned the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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