Reviews
Criswell is awesome!
Criswell is awesome! Great staff, great deals, I love going here. Ron Karolick is awesome
Criswell is awesome!
Criswell is awesome! Great staff, great deals, I love going here. Ron Karolick is awesome
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for sharing this positive review with us! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.
Could not have been any easier !
Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet
Could not have been any easier !
Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for choosing Criswell! It's our goal to provide a stellar vehicle purchasing process from start to finish, and it's rewarding to know you and your family can count on us for all of your automotive needs. We look forward to the next opportunity to work with you!
Look no further for an honest deal.
Look no further for an honest deal. Russell is not only a great human, he is an honest broker. Hard to find these days but he really knocked it out of the park for my partner and I. From a fast and smooth consultation to the final send off in our new vehicle, Russell was fantastic. I couldn't recommend a better person to buy a car from.
Look no further for an honest deal.
Look no further for an honest deal. Russell is not only a great human, he is an honest broker. Hard to find these days but he really knocked it out of the park for my partner and I. From a fast and smooth consultation to the final send off in our new vehicle, Russell was fantastic. I couldn't recommend a better person to buy a car from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer satisfaction is important to us, and we are happy to see you were pleased with the exceptional service you received while working with Russell. Thanks again for choosing Criswell and sharing your recommendations!
Knox was the sales person who called me and got my
Knox was the sales person who called me and got my purchase started. He was short and didn’t provide much information. He didn’t seem to know anything about manual transmissions and kind of pushed me off to financing. Mortacae in financing (probably spelling that SO wrong) was very pleasant, but I did feel pressured into getting the almost $4,000 warranty. Overall, he spent a lot of time talking me through the process and was very personable. My only complaint with Mortacae is that he made it impossible to say no to the warranty. I’m hoping the warranty is actually legitimate since there are mixed reviews online. He was very nice and would definitely work with him again! I wish he was in sales, too!!
Knox was the sales person who called me and got my
Knox was the sales person who called me and got my purchase started. He was short and didn’t provide much information. He didn’t seem to know anything about manual transmissions and kind of pushed me off to financing. Mortacae in financing (probably spelling that SO wrong) was very pleasant, but I did feel pressured into getting the almost $4,000 warranty. Overall, he spent a lot of time talking me through the process and was very personable. My only complaint with Mortacae is that he made it impossible to say no to the warranty. I’m hoping the warranty is actually legitimate since there are mixed reviews online. He was very nice and would definitely work with him again! I wish he was in sales, too!!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share this feedback. We strive to provide a positive vehicle buying event and are sorry to see your experience was anything less than excellent. We appreciate the opportunity to work with you and welcome you to reach out if we can be of additional assistance with any of your automotive needs.
I worked with Richard and it was the easiest car buying
I worked with Richard and it was the easiest car buying experience we have ever had! We were able to get all the numbers worked out before we even showed up since we live over an hour away. The paperwork process was also a breeze! Great job guys and thank you!
I worked with Richard and it was the easiest car buying
I worked with Richard and it was the easiest car buying experience we have ever had! We were able to get all the numbers worked out before we even showed up since we live over an hour away. The paperwork process was also a breeze! Great job guys and thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's our goal to provide an easy and efficient vehicle buying event, and it's great to know this was your experience. Thanks again for choosing to work with Criswell for this exciting purchase!
I contacted Criswell to order a C8 and Tamiko was my main
I contacted Criswell to order a C8 and Tamiko was my main point of contact. He was the absolute best. GM had some production issues so my 2025 order got pushed to a 2026 order. Tamiko stayed patient with me, updated me weekly, and got back to me within minutes with whatever I needed. The other part of this that I appreciated was that Criswell honored the original price. Additionally, my car was courtesy delivered to a location in California. Criswell was quick to get all of the documents prepared for a smooth transition. I will definitely be back the next time. No questions.
I contacted Criswell to order a C8 and Tamiko was my main
I contacted Criswell to order a C8 and Tamiko was my main point of contact. He was the absolute best. GM had some production issues so my 2025 order got pushed to a 2026 order. Tamiko stayed patient with me, updated me weekly, and got back to me within minutes with whatever I needed. The other part of this that I appreciated was that Criswell honored the original price. Additionally, my car was courtesy delivered to a location in California. Criswell was quick to get all of the documents prepared for a smooth transition. I will definitely be back the next time. No questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer satisfaction is important to us, and we are thrilled to know you enjoyed a stellar car buying event while working with our team. We hope you enjoy your new car and look forward to the next opportunity to work with you!
I was very pleased with the service received for my 2019
I was very pleased with the service received for my 2019 Buick Enclave. Service Rep Andrew Peterson was excellent and kept me posted as to what needed to be taken care of with my car. Most disappointing however was the high cost of the repairs combined with a ridiculous checkout process. Criswell is one of the very few repair shops I have encountered which charges a credit card fee on the total bill (3.0% or 3.5% depending on which sign you believe). I decided to pay by check. What a mistake. Not only did I have to hand over my drivers license, but no less than 3 different codes had to be handwritten on the check. I was expecting to be asked to provide my fingerprints and birth certificate next! Even the nice cashier was frustrated with the very slow and time consuming process. Don't effectively force me to pay by check then treat me like a credit risk, especially since I'm a repeat customer. Can't imagine the process for purchasing a new car from Criswell? I own 4 GM cars, but going forward only one will continue to be be serviced by Criswell.
I was very pleased with the service received for my 2019
I was very pleased with the service received for my 2019 Buick Enclave. Service Rep Andrew Peterson was excellent and kept me posted as to what needed to be taken care of with my car. Most disappointing however was the high cost of the repairs combined with a ridiculous checkout process. Criswell is one of the very few repair shops I have encountered which charges a credit card fee on the total bill (3.0% or 3.5% depending on which sign you believe). I decided to pay by check. What a mistake. Not only did I have to hand over my drivers license, but no less than 3 different codes had to be handwritten on the check. I was expecting to be asked to provide my fingerprints and birth certificate next! Even the nice cashier was frustrated with the very slow and time consuming process. Don't effectively force me to pay by check then treat me like a credit risk, especially since I'm a repeat customer. Can't imagine the process for purchasing a new car from Criswell? I own 4 GM cars, but going forward only one will continue to be be serviced by Criswell.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brian was really helpful, he is a nice salesman.
Brian was really helpful, he is a nice salesman. we are happy with our new silverado.
Brian was really helpful, he is a nice salesman.
Brian was really helpful, he is a nice salesman. we are happy with our new silverado.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on this exciting purchase! We value your business and welcome you to reach out if we can be of service to you in the future.
Bought a Gladiator sight unseen.
Bought a Gladiator sight unseen. Had it shipped to Florida. Ben did a great job! It’s the one I had to have! His video sealed the deal!
Bought a Gladiator sight unseen.
Bought a Gladiator sight unseen. Had it shipped to Florida. Ben did a great job! It’s the one I had to have! His video sealed the deal!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to see we met your expectations! Thanks again for choosing Criswell and sharing this positive feedback.
We discovered an issue when we were buying our GMC and
We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.
We discovered an issue when we were buying our GMC and
We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Whether it's sales or service, we strive to provide an all-around outstanding experience, and it's rewarding to know you were satisfied with your interactions with our staff. We value your business and welcome you to reach out if we can be of additional assistance.