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Dick Hannah Ram Truck Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)
2024 consumer dealer award
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2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Ram Truck Center from DealerRater.

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Dick Hannah ram truck center

Bryan Clark and Magic were a pleasure to work with. They were enthusiastic without utilizing hard sell tactics to make a deal we could both be happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Ram Truck Center. We look forward to your next visit. Take care.

Great dealership to work with.

Excellent dealer worked hard and got me the car I wanted, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience. Please don't hesitate to reach out to us if there's anything more we can do.

Mandatory insurance items added

Dealer was fine but short on trucks to view. I had to settle for a truck the dealer had available. Paid $2500.00 over MSRP and was told I had to purchase two more items to close the deal, one being insurance and the other a theft thing. Was told no truck were sold without the insurance added.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

RAM 1500

Dave was amazing to work with. He made us feel so comfortable and answered all of our questions. He was very trustworthy and patient with us. He also listened very well to our needs in a truck and our wants. This is such an outstanding quality to have in an employee! He got us exactly what we wanted! He was genuinely excited for us and it showed in how much time he took with us to go over the truck and all its amenities. He checked in with us multiple times, through phone calls and texts, throughout the process and after to make sure we were happy and to answer any questions we may have had. We loved working with Dave and when we need another vehicle, we will come straight back to Dave. We will be strongly recommending Dave to all of our friends and family needing a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Ram Truck Center. Thanks again for the recommendation, and have an amazing day.

Customer service

Excellent customer service follow up was great. Managers were friendly. Since being in sales myself and going to sales School you have a great person in sales and that would be Miranda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

Great experience and a happy truck owner

Our Salesman Stas Sobolev was stupendous and his customer service skills were outstanding. He greeted my wife and I shortly after driving on the lot. Not waiting for us to get out of our car but coming to our car, greeting us, and welcoming us to the truck center. He listened to our needs and wants in a truck, walked with us to each vehicle, was very patient, kind, and a consumers dream in a car salesman. Then we met Magic ?The number guy? my wife and him understood each other on a level that is definitely above my pay grade but he was also professional, knowledgeable, and empathetic to our needs. And we didn?t think it could get any better until we met the Finance Manager Tonya. She?s such a professional and when you meet her she had an ora about her that made us feel we bought this truck at the right place and people. All around a great experience and I will definitely be referring my family to see Stov and I have a big family. Sincerely, Solo & Jessika

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

2021 Ram 2500 Laramie Mega Cab

As per usual my buying experience from Dick Hannah Ram Truck Center was amazing. I highly recommend buying from there. Everyone there is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we really appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help. Take care!

Truck purchase

I like dealing with honest people, worked a fair deal on both sides. I would buy from them again, really enjoy my Dodge Ram. My second Dodge Ram...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we really appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help. Take care!

Amazing experience with Bobby and Bryan

It was an absolute pleasure working with Bobby and Bryan, amazing customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind words and this wonderful review. If you have any further questions, please give us a call. We're always happy to help. Take care!

Gold Standard buying experience

They really made my buying experience exceptional. I had the best experience. They really took their time to present a fair deal and walked me through the whole process. I guarantee you they earned my business. Reviews mean ALOT to me, and I would recommend this place to my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience. If you have any further questions, please give us a call. We're always happy to help. Take care!