Weld County Garage

It was worth the drive from Silverthorne to remedy a situation with a used Lexus GX460 that I acquired from WCG. The sales personnel were helpful, courteous, and professional and instilled confidence in me to return for future product and to refer anybody to go there for new or used vehicles and service. Ryan in sales and manager Derek got it done promptly which ended up being a faulty tire causing vibration at high speed. Also an honorable mention to Raul! Thank you all. I enjoyed the return drive to Silverthorne.

Great experience! I strongly recommend Ryan for any future purchases! Will be coming to Weld county garage for future purchases!

Ryan was amazing! He is very good at his job and has great customer service and relations. He is very knowledgable and helpful. He helped me find a great car that works for my lifestyle and my family. Thank you Ryan!!

Customer service was great service department was great the only complaint that I have is when I have an appointment for 1:30 and it is two and a half hours later when they get finished do not understand why it takes that long when you have an appointment

Bought a Jeep from WCG the Jeep is incredible! The only reason they got 3 stars instead of 1 star is because our salesman Lane was amazing and super helpful. So now onto why we wanted to give a 1 star review. Stephan G. The sales manager was rude and seemed irritated to have to interact with us because we had our own financing. After all terms were agreed upon (Friday evening)he would not let us take the vehicle until he had a check from the bank. Which was fine but in the process he had a dealer plate put on our vehicle to trade in and reading the fine print we would have had to pay milage if the bank check wasn't received on Monday. Which even the bank thought was obsurd. Even though the bank had all paperwork finalized Friday evening before we even left the dealership and sent to Stephan. We both had to miss work on Monday and get it all squared away. Then he treated us like we were a hassle again to go put the temp on the back of the vehicle. We found satisfaction in the fact that he couldn't figure out how to use the screwdriver. This was our 2nd vehicle purchased at WCG (1st had no issues) and we went in with our own financing and were able to drive the truck off the lot the same day the 1st time. We support local businesses and are proud to do so but we will not be purchasing a vehicle from WCG again. So we went to Loveland GMC to purchase a new 2500 Denali ultimate and walked out with the vehicle with all said and done in about 2 hours! If you want no hassles and professionalism the drive to Loveland is worth it!

Donovan was great to work with. No pressure, knowledgeable, told the truth when he wasn’t sure about an answer, then researched it. He used to be an assistant service manager, so he knew a lot of mechanical stuff. I recommend working with him.

My father-in-law took their vehicle in to get it checked and tuned so my son, who is in college five hours away, could drive it while he was going through recovery from knee surgery (his car is a manual transmission). They charged us $170 dollars to put in a new battery, among other things. Fast forward three weeks and the vehicle won't start. Get it towed to a mechanic and after another $500, the vehicle runs great. Needed a new battery, because even though Weld County Garage charged us for one, they never really put it in. And it needed a fuel infection system clean up. Seems logical that would have been part of the tune up we paid for. Contacted WCG about the battery not being replaced and they were adamant they had and the only way they could do anything is if we brought the other battery back. I wouldn't trust this shop to fix a cup of coffee, let alone any of my vehicles. And they certainly don't stand behind their work. This place used to have a good reputation, obviously they don't care anymore.

So comfortable and easy to work with. Felt like it was exchanged between someone I have known for a long time. Very accommodating with my schedule.

Prompt and quick My salesperson was respectful and fast to answer my questions about my purchase

Very polite, knowledgeable, timely with paperwork. Our salesman was not pushy, or rude. Will definitely contact him with the next auto purchase needs we may have.