Reviews
Sage did an amazing job doing my emission recall repair.
Sage did an amazing job doing my emission recall repair. Communicated that his was on his way and what time he'd be here. He was on time. He preformed the needed work in a timely manner. He did a check of the rest of my truck. I guess I'll be needing brakes in about 3 - 4 months. Great job!
Sage did an amazing job doing my emission recall repair.
Sage did an amazing job doing my emission recall repair. Communicated that his was on his way and what time he'd be here. He was on time. He preformed the needed work in a timely manner. He did a check of the rest of my truck. I guess I'll be needing brakes in about 3 - 4 months. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Debbie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Very pleased with the easy process.
Very pleased with the easy process. It was a great experience with polite and professional people. Would highly recommend this dealership! Good inventory especially in a small town.
Very pleased with the easy process.
Very pleased with the easy process. It was a great experience with polite and professional people. Would highly recommend this dealership! Good inventory especially in a small town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are delighted we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service department really couldn?
Service department really couldn?t determine what the issue was with my vehicle so they wanted to do a bunch of exploratory work at my cost. I would have expected a better determination for $175, but didn?t happen.
Service department really couldn?
Service department really couldn?t determine what the issue was with my vehicle so they wanted to do a bunch of exploratory work at my cost. I would have expected a better determination for $175, but didn?t happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, we regret to hear that your experience with us was not a more positive one. We would like the chance to talk to you further so please do call us at (209) 532-5593 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
We have purchased 4 cars from this dealer over the years.
We have purchased 4 cars from this dealer over the years. The service and pricing is unmatched. We are from a different area of California and is worth it to deal with Sonora. We just call and tell them what we need, they find the car and take care of the paperwork remotely then the car was delivered to us and the trade in was driven back! Shout out to Joe!
We have purchased 4 cars from this dealer over the years.
We have purchased 4 cars from this dealer over the years. The service and pricing is unmatched. We are from a different area of California and is worth it to deal with Sonora. We just call and tell them what we need, they find the car and take care of the paperwork remotely then the car was delivered to us and the trade in was driven back! Shout out to Joe!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elaine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
New car
Very laid-back and comfortable. Your salesman was top-notch. I will be coming back.
New car
Very laid-back and comfortable. Your salesman was top-notch. I will be coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!
Mike Nelson & Sonora Ford are awesome
Mike Nelson was awesome. From an internet build of the Bronco, Mike jumped at the opportunity. His follow up was excellent and support through the process was great. Quick, responsive, professional, friendly and knowledgeable describes Michael.
Mike Nelson & Sonora Ford are awesome
Mike Nelson was awesome. From an internet build of the Bronco, Mike jumped at the opportunity. His follow up was excellent and support through the process was great. Quick, responsive, professional, friendly and knowledgeable describes Michael.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Teresa, we're happy you found our staff to be so supportive during your experience here at Subaru of Sonora. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sonora Ford Repair survey
I was at my second home in Arnold when my truck would not start. Contacted Sonora Ford, office people were excellent in helping me set up dropping my truck off with a tow. After delivering the truck to you I met with Chad. He was outstanding in assisting me throughout the repair of my Ford F-150. Samantha and Kimberly, who helped me on the phone during this process were also awesome. If I lived in Arnold full time I would use Sonora Ford for my truck service.
Sonora Ford Repair survey
I was at my second home in Arnold when my truck would not start. Contacted Sonora Ford, office people were excellent in helping me set up dropping my truck off with a tow. After delivering the truck to you I met with Chad. He was outstanding in assisting me throughout the repair of my Ford F-150. Samantha and Kimberly, who helped me on the phone during this process were also awesome. If I lived in Arnold full time I would use Sonora Ford for my truck service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ronald, we are happy we could make your experience a positive one! Thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!
Car repair
I was messed around some what and I didn?t like being without my car as it?s my only form of transport. They didn?t do the oil change for me yet when they started the car they should of seen the signal message oil change soon.
Car repair
I was messed around some what and I didn?t like being without my car as it?s my only form of transport. They didn?t do the oil change for me yet when they started the car they should of seen the signal message oil change soon.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Sonora Subaru
I bought my certified used Subaru Forrester From Sonora Ford and their maintenance has kept me feeling very safe and happy driving in the mountains.
Sonora Subaru
I bought my certified used Subaru Forrester From Sonora Ford and their maintenance has kept me feeling very safe and happy driving in the mountains.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bonnie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
New tires
My flat tire was not repairable. All options going forward were explained clearly and in great detail.
New tires
My flat tire was not repairable. All options going forward were explained clearly and in great detail.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!