Phil Long Ford of Denver

I have always taken my truck for service at Phil Long even though I bought it at Groove. Always an excellent experience from service advisor to cashier!

Garry Warren was an excellent professional service manager. Very informative and always kept me up-to-date for the service on my Explorer. Great team effort!

Service was quick and good, just like always. The Quick lane has been good for me, and the young man I dealt with is the same one that helped me before. Outstanding young guy, and he sure knows his stuff.

Excellent and prompt service as always. The time estimate for being done was right on.

I had been looking at trucks for several months on the internet and saw a used F350 that looked good to me. Nameer Mikhail was the sales person that helped me. He asked what I would be using the truck for and patiently showed me used trucks that were available. Nameer also told me about the rabates available on new 2016 trucks, the F150, that definitely suited my minimal towing needs compared to the F350 or F250. His patience with my questions and his knowledge of the trucks was fantastic and helped me decide to purchase the 2016 F150. I can honestly say I have no regrets regarding the purchase and am very satisfied with the truck. Nameer was great!

Raquel Nieto with Phil Long Ford was very professional and prompt. I Inquired about the truck on Wed and brought it home on Fri.. Great truck at a great price. Thank you Raquel.

Oil & filter change and tire rotate done quickly & efficiently. Safety inspection always also performed.

Outstanding service,knowledgeable timely,clean friendly

Low ratings... some of it is on Phil Long some on Ford. Phil Long got the delivery wrong, couldn't read the sticker on what the ~$60k truck should have on it, this is on Phil Long. Coolant leak off of the turbo started at 350 miles that is on Ford. Brought the F150 Lariat in for service and they were the most organized of my experience. Had a loaner which was great. Truck was out of service for 6 days to put on the tonneau cover not installed for delivery and fix the coolant leak. I went to pick the truck up, and I thought they might wash it for me but they didn't. I asked two service reps for a discount on some parts given my bad experience as some good will, they said it wouldn't be a problem. Went to the parts counter; they tried to help but were very non-committal to a parts discount given the complete hassle I had. I am supposed to get a call back. It is like my time was not worth anything. Suggest customers keep their expectations low or go to another dealer for sales, service and parts!

I was sent a letter from Dianne the letter stated she could help people with bankruptcy, even if you've just filed. Not true!! Just another hit on my credit!! Your letter you sent should of read Some people not all!! And now I have realized that they are selling my info to pay here buy here lots!!! xxxxxxx