Reviews
Schedule appointment for my first oil change and tire
Schedule appointment for my first oil change and tire rotation , the Service Rep was Great. I had questions for him that he answered easy so that we were on the same page. Service was completely with 1 hour and they washed the car for me. Great Job.
Schedule appointment for my first oil change and tire
Schedule appointment for my first oil change and tire rotation , the Service Rep was Great. I had questions for him that he answered easy so that we were on the same page. Service was completely with 1 hour and they washed the car for me. Great Job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I value professionalism, honesty, and being respected.
I value professionalism, honesty, and being respected. I appreciated that everyone validated my concerns. Thank you
I value professionalism, honesty, and being respected.
I value professionalism, honesty, and being respected. I appreciated that everyone validated my concerns. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review, JWJ.24! We are so pleased to hear that our team provided the professionalism, honesty, and respect you value. It’s great to know that Douglas was able to validate your concerns and provide a positive experience. We appreciate your business and hope to see you again!
Everyone is friendly and professional.
Everyone is friendly and professional. I get my car serviced there regularly, and they always do a great job.
Everyone is friendly and professional.
Everyone is friendly and professional. I get my car serviced there regularly, and they always do a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi ASHUBITZ, thank you for being a regular customer! We are happy to hear that everyone is friendly and professional and that Bryson Gardell continues to do a great job for you. We appreciate your continued support!
I wish I knew I was going to be waiting 4 hours for this
I wish I knew I was going to be waiting 4 hours for this service rather than 2! It was only after 3 hours when I went to see what was happening that I found out it would be another hour. I would have accepted; a ride rather than wait that long. As an older woman I feel that my time is not as valued as men and younger women's time. It would have been courteous to have told me the timeline.
I wish I knew I was going to be waiting 4 hours for this
I wish I knew I was going to be waiting 4 hours for this service rather than 2! It was only after 3 hours when I went to see what was happening that I found out it would be another hour. I would have accepted; a ride rather than wait that long. As an older woman I feel that my time is not as valued as men and younger women's time. It would have been courteous to have told me the timeline.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi LADYMALZAHN, we appreciate your honest feedback. We are sorry that your service took four hours instead of the expected two and that you had to check in yourself to get an update. Providing a courteous and transparent experience is our goal for every customer, regardless of age or gender, and we regret that we fell short of that during your visit. We will be reviewing this with Daut Marmullak and our service team to improve our communication. Thank you for your patience.
Bryson helped make my experience so easy.
Bryson helped make my experience so easy. He was very helpful with getting me all the information for servicing my Honda CRV
Bryson helped make my experience so easy.
Bryson helped make my experience so easy. He was very helpful with getting me all the information for servicing my Honda CRV
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, JWeigel! We are glad Bryson Gardell made your experience easy by providing all the necessary information for your Honda CRV service. We appreciate your business!
Bryson provided remarkable customer service.
Bryson provided remarkable customer service. He went ahead and contacted the warranty company about a work that was required and got that approved and then informed me - appreciate the proactive effort. To call out, this was an issue reported earlier couple of times, but I was never informed about potential of coverage through my extended warranty. It would have costed me a fortune to fix without a warranty covered.
Bryson provided remarkable customer service.
Bryson provided remarkable customer service. He went ahead and contacted the warranty company about a work that was required and got that approved and then informed me - appreciate the proactive effort. To call out, this was an issue reported earlier couple of times, but I was never informed about potential of coverage through my extended warranty. It would have costed me a fortune to fix without a warranty covered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, SANJAYKURUP! We are so glad Bryson Gardell went the extra mile to secure your warranty coverage. We aim to be proactive in saving our customers money, and we're happy Bryson could turn a potentially costly repair into a great experience.
I’ve had a very good experience with mile high.
I’ve had a very good experience with mile high. They got me in and out without any problems!
I’ve had a very good experience with mile high.
I’ve had a very good experience with mile high. They got me in and out without any problems!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Oilmoney, thank you for choosing Mile High! We are happy to hear that Devan Bolton was able to get you in and out quickly without any issues. We appreciate your support!
They found the problem quickly and communicated well - I
They found the problem quickly and communicated well - I loved the video that was sent explaining the diagnosis.
They found the problem quickly and communicated well - I
They found the problem quickly and communicated well - I loved the video that was sent explaining the diagnosis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi SAGEHUGHES22, thank you for the 5-star review! We're so glad you found the diagnostic video helpful for understanding your vehicle's needs. We will be sure to pass your kind words along to Austin. We look forward to seeing you again!
I always get great service at mile high.
I always get great service at mile high. They are great to work with and super understanding of your budget. Bryant was really great to work with.
I always get great service at mile high.
I always get great service at mile high. They are great to work with and super understanding of your budget. Bryant was really great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, liliana.myers! We love hearing that you always receive great service and that our team is understanding of your budget. We will be sure to pass your kind words along to Bryant Becerra for being so great to work with. See you at your next visit!
Awesome experience!
Awesome experience! Ed in sales was fantastic and G the finance director was wonderful. This is the only place I buy cars, and it will continue to be!
Awesome experience!
Awesome experience! Ed in sales was fantastic and G the finance director was wonderful. This is the only place I buy cars, and it will continue to be!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for being such a loyal customer, HOLLYNBOOKER! We are honored to be the only place you buy cars. We’ll pass your praise along to Ed Bookman in sales and Georges Jean (G) in finance for making your experience awesome. Enjoy your new vehicle!
