Reviews
Great Service
My experience was great. I received quick and friendly service, and had easy access to make an appointment with fair pricing. My vehicle was cleaned and returned to me in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Volkswagen of Abilene Team
Oil change
The gentleman who helped me was very accomidating. I just dropped in to see when I could get an appointment. Turned out that there was a gap in the schedule and he was able to get my oil change done right then. I was also happy to get another small job done which I thought I was going to have to get done on another visit. I was super happy. I have had very bad experiences with West Houston VW (See Google Reviews) and am always happy with Abilene VW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Volkswagen of Abilene Team
Great Dealership
Darren and Brandon are both professional and always exceeding customers expectations. Made the buying and finance experience very easy and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Volkswagen of Abilene Team
Great service, clean facilities, kept informed
Service was good and desk lady kept me informed during the entire stay. During the wash job, they noticed a nail in a tire and they informed me and it was fixed. Waiting room is pleasant and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Volkswagen of Abilene Team
Superior Service from LHVoA
I have been servicing my 2018 VW Atlas at LHVoA since purchasing there, and I have loved the service I receive. Very prompt, courteous and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Volkswagen of Abilene Team
Always well taken care of!
Everyone is always so pleasant to work with but our family greatly appreciates David Cunningham and how hard he worlds to get us taken care of and with the best deal that works for us. We have worked with David at VW for years and truly trust him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review, Kirsten and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Volkswagen of Abilene Team
Great service
Quick friendly service, had oil changed and they washed exterior and vacuumed interior as a complimentary service. Hassle free appointments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Volkswagen of Abilene Team
Great service, clean facility
Everyone I spoke to was very friendly. Brian and Hutch were so nice, informative and easy to talk to. I never felt uncomfortable or pressured. The whole process was easy. I love my new Atlas!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Brian and Hutch were able to meet your needs. At Volkswagen of Abilene, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Volkswagen of Abilene Team
Great Dealership!
Everyone who works there is very friendly and helpful. If your looking for a vehicle this is the place to go to. Best prices and good selections.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Volkswagen of Abilene Team
Great service
Comfortable waiting area, friendly and courteous staff. My car was repaired, washed and returned to me in about an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Volkswagen of Abilene Team