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Kia Downtown Los Angeles

(2,785 reviews)
Visit Kia Downtown Los Angeles
Sales hours: 8:30am to 10:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–10:00pm 7:00am–8:00pm
Tuesday 8:30am–10:00pm 7:00am–8:00pm
Wednesday 8:30am–10:00pm 7:00am–8:00pm
Thursday 8:30am–10:00pm 7:00am–8:00pm
Friday 8:30am–10:00pm 7:00am–8:00pm
Saturday 8:30am–10:00pm 7:00am–8:00pm
Sunday 8:30am–10:00pm Closed
New (213) 536-4827 (213) 536-4827
Used (213) 536-4359 (213) 536-4359
Service (213) 294-2628 (213) 294-2628

Reviews

(2,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia Downtown Los Angeles from DealerRater.

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Good customer service!

Good customer service! Very friendly. The repair was on time. I'm highly recommend. I'm really happy with the services. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and easy.

Fast and easy. Arthur is an exceptional individual who is so personable and knowledgeable. Not only to his returning customers but to all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great communication from start to finish.

Great communication from start to finish. Highly appreciate the experience in taking my Kia Forte for the first time maintenance. Time in getting my car was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were not communicative, didn’t fix car, held my car

They were not communicative, didn’t fix car, held my car for a week with no update. Spent hundreds in uber fees

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I felt heard and respected.

I felt heard and respected. I was treated with empathy to my questions and concerns for my future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very impressed with the service and the friendly

I was very impressed with the service and the friendly service with the representative I highly recommend this to a friend that has a kid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

He is very polite and kind.

He is very polite and kind. He doesn't waste my time. I think he is the best guy in that dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

People were friendly and said solved the problem as soon

People were friendly and said solved the problem as soon as possible. I was able to pick up my car on time and car condition was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It went very well.

It went very well. Mike Avanecian was excellent. Very attentive and professional. Glad I own a KIA!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excelente servicio lo recomiendo la amabilidad de los

Excelente servicio lo recomiendo la amabilidad de los trabajadores la atención a los servicios del vehículo excelente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.