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2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Street Toyota from DealerRater.

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Used vehicle purchase

My wife and I went in to look at a couple cars and were helped out by Tim Cox. We have him our budget and desired payment along with a list of what we were looking for. He came up with a couple options that checked off every box we were looking for as well as payment amount under our budget. Best purchase experience I’ve ever had including when purchasing from a dealership I worked at. He went above and beyond for us and I highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Knowledgeable

Great very professional and knowledgeable about the cars he sales made the process care free!! Service team is also very friendly and courteous. Thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional sales and service

I recently was need of a new vehicle after by daughter’s corolla was totaled in an accident. Gus and Matt worked a deal that was perfect and Nick did a great job showing us vehicles that had the features we were wanting. Chris Clark went above and beyond to add window tint at the last minute. Finance went smoothly and didn’t waste time at all getting all the paperwork completed. Overall, a great experience. My daughter even baked a rum cake for everyone involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, dependable, went the extra mile

Superb Service! TJ Kearns was our salesman and he made short work of our plight after coming from another dealership that provided abysmal service. TJ got the vehicle to us all the way in Lubbock signed, sealed, and delivered within 24 hours! We will continue to give these guys our business throughout the years. Thank you Street Toyota, and thank you TJ!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car Shopping Made Easy!

We highly recommend Street Toyota for buying a quality car that will run for your family for many years. Our salesman was great, really listened to our needs and did everything he could to meet those needs. This is our second purchase with Street and we will continue to come back for our family cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

smooth and enjoyable

Very good experience. Everyone that helped was very informative. When dealing with the salesman it all went smoother than expected. Will recommend in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

We highly recommend seeking out Madison for your next vehicle purchase. Not only is he friendly, he is very knowledgeable and professional. He does not pressure the customer like so many other salesman we’ve dealt with in the past. He described and explained each vehicle we test drove until we decided on the best one for us. He’s very patient and thoroughly answers each question that is asked. He made our vehicle purchasing experience quite enjoyable. Everyone else that we came into contact with in the dealership was also very friendly as well. Street Volkswagon and Madison made this a great experience and we highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great People, Great Product

Madison helped us buy the perfect pre-owned car. His knowledge of vehicles, especially Volkswagen & Toyota, helped us make the best decision for our family. His fellow-employees at Street were just as friendly, accommodating and helped make the process smooth & easy. We are thankful for Street Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New car, no hassle

Worked with Madison Jonas and got the car of my dreams. It was really nice to work with the people at this dealership, Naomi was a sweetheart and dealt with my millions of questions about different insurance features and maintenance they offer. Madison worked with me when I changed my mind about the car I wanted and was great. Definitely would recommend them to friends and family. Thanks y’all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Buying Experience

Buying a car from Street Toyota was so simple and easy. We were able to find the car we wanted and negotiate a great price. I work night shift and the sales rep, Steve, accommodated my schedule by doing the entire deal via e-mail and texting. We drove 4 hours to get the car and our original deal was honored without any surprises. The facilities were clean with friendly employees. We would drive back just to work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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