Reviews
I never in all my years would have thought that the
I never in all my years would have thought that the dealership would be the most cost effective and timely way to get my transmission rebuilt. Our Service Advisor Jackie Wiora went above and beyond yet again. Give that gal a RAISE!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joel, we're so glad that Jackie Wiora were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone was helpful I worked with Andrew very nice and
Everyone was helpful I worked with Andrew very nice and professional Explained work I need done I love valet pick up it saved me time Thanks Will be coming back for rest of work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Twilia, we are glad Andrew could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Johnathan was very nice during my visit!
Johnathan was very nice during my visit! My car was in and out very fast and I will be coming back for any future services required.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Savanna, we are very happy Johnathan could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Milo servhce customer service rep was very informative,
Milo servhce customer service rep was very informative, keep me posted on the progress of the repairs. Provide excellent customer service. Appreciate thw rental while repairs compketed. I always use this location for service- travel from Drippibg Springs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sandra, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I like the level of service Maxwell provides.
I like the level of service Maxwell provides. I called for service and had an appointment the next day as requested. Service was completed same day, communication was clear and concise. Thank to the service advisor and the tech working on my F250
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service !
Great service ! I went for oil change and they didn't push me to buy extra service which I didn't need at the time. Very honest staff 👏
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jivaanish, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
friendly staff and nice waiting area.
friendly staff and nice waiting area. professional technician and keep the schedule pretty on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Maxwell Ford! We're looking forward to your next visit with us!
I came in for a simple repair and I Got in and out very
I came in for a simple repair and I Got in and out very quickly. everyone was very friendly and the service desk was efficient and on point.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! We hope to see you soon!
Excellent customer service and very knowledgeable and
Excellent customer service and very knowledgeable and courteous service writer (Jonathan Munoz). Thanks for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The service department at this dealership is outstanding.
The service department at this dealership is outstanding. Very courteous and pleasant personnel annd excellent service; good communication with customers and very comfortable waiting room. My customer service person was Dillon Cole and he was top-notch. The service was also completed very timely. The only less complimentary thing I would say about the dealership itself, is that when I originally called, the person who answered the phone was seemingly totally disinterested in talking to me and answering any questions. You would have thought she didn’t care to have a job at all. It was quite offputting, but I really needed to take my car to a Ford dealership and it was the one closest to my house. They need to improve their front of house personnel so they do not turn off potential customers.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. General Manager cchiv@group1auto.com