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Solomon Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–5:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–5:00pm 8:00am–4:30pm
Saturday 9:00am–3:00pm 9:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful!!

Thanks to everyone at Solomon Ford. Especially our sales person Ryan who gave us a wonderful deal and Doug who takes care of mountains of paperwork and makes it look so easy. Next up...road trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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+Experience

Had an awesome experience working with Ryan here at Solomon Auto Group. Well worth the drive down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome!

Ryan is a wonderful salesman who helped me tremendously with my new car. Without him, I would not have such an awesome Ford. Thank you, Ryan! you're awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Big Thank You

I have to say a big THANK YOU to Kristina Bendel she is a super sales lady and the rest of her teammate sales people are pretty awesome too!! I would say this was the best car buying experience we have EVER had. I will definitly recommend Solomon Auto Group to all my pals :-) Thanks again!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks...

Thanks for the new the F-150! Mike M was my sales rep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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thanks

Our pleasure to work with and buy a new Escape from Mike Martinez.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greatest Place

The greatest place to get a car or truck is this place right here. Everyone needs to go to Solomon Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stay Away!!!

I have had a horrible experience with Solomon Ford Dealership in Brownsville, PA. I was interested in purchasing a brand new vehicle and the sales manager was completely unreasonable when it came to breaking my purchase price down to the monthly payment. They refuse to look at my partnership plan through my place of employment. The sales consultant was honestly trying to make the sale but his manager kept interrupting our conversation telling me to ?not to worry with the numbers because they will look big on paper?. He acted like we were stupid when my fiance and I both have degrees in business. The sales manager only wanted to talk numbers in the sales parking lot and not on paper. We went home empty handed and inquired for them to send us a break down. The sales manager called us with a new monthly payment and wanted us to agree to it without showing us anything. He said here?s your break down; give me X dollars and your trade in and your monthly payment will be X dollars. I said that?s all fine and well but I?m not going to agree with anything until I see it broken down and I?m not giving you a free vehicle. He gave me 45 minutes to call back and agree with the new monthly payment or the offer was over or I could give him some money to hold the offer until Monday. I said ?Don?t worry about it because we are done here!? He then proceeded to tell me to never step foot on his lot again! Is this how you treat your customer? I just wanted information on where this payment was coming from and he refused. I expected this type of behavior from a used car lot but not a Ford Dealership! After this experience, I don?t believe we will buy Ford. I would rather deal with Dodge or Chevy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Thank You Solomon!!!!!

My husband just bought a fx4. Ryan was great!! Awesome service and a great deal!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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HORRIBLE LEADERSHIP

Where do I start. Bought a beautiful used car from them but the process was awful. I tried paying with a check (I had more then enough money) but the general manager refused and was extremely rude. He made me call in a wire transfer which took an extra day (I love over an hour away). Showing up day two they told me initially the money wasn't there (even tho it was). The silver lining was my salesman (Mark) was awesome and did everything he could (his boss was te problem). When I finally drove the car away it had only half a tank of gas (again I live over an hour away). And my tires were half inflated (26 psi instead of 44psi). If the used car wasn't so awesome I wouldn't have taken my business there and will not in the future

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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