Reviews
Write a reviewMy experience at West Loop Mitsubishi was great!
My experience at West Loop Mitsubishi was great! Not only was my Salesman Sonny great with accommodating me and my situation he was fast with the process and very knowledgeable!
My experience at West Loop Mitsubishi was great!
My experience at West Loop Mitsubishi was great! Not only was my Salesman Sonny great with accommodating me and my situation he was fast with the process and very knowledgeable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Michelle Lozano, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day! We appreciate your positive review about your recent experience with us!
no comments great Car; great Car; great Car; great Car;
no comments great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car;
no comments great Car; great Car; great Car; great Car;
no comments great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car; great Car;
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wesley Butler, we are so pleased you enjoyed your visit to West Loop Mitsubishi! Feel free to reach out to us if you need anything. Have a wonderful day.
Grated at arrival and ask how they can help as,Courteous
Grated at arrival and ask how they can help as,Courteous staff easy to deal with concerns and negotiations process and well explained the offer.
Grated at arrival and ask how they can help as,Courteous
Grated at arrival and ask how they can help as,Courteous staff easy to deal with concerns and negotiations process and well explained the offer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Olga Rodriguez, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
Brake service
Had my rear calipers replaced, brakes replaced and rotors/ drums smoothed out in only a few hrs. I used to take my outlander to Goodyear for brakes, but west loop was almost 100 less. west loop will now be my go to place.
Brake service
Had my rear calipers replaced, brakes replaced and rotors/ drums smoothed out in only a few hrs. I used to take my outlander to Goodyear for brakes, but west loop was almost 100 less. west loop will now be my go to place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Owner
Satisfied with service at this location each time I use their services
Owner
Satisfied with service at this location each time I use their services
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leighsa Jones, we are so happy to read such a great review about West Loop Mitsubishi! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
honest and caring salesman
After having a terrible experience at MISSION MITSUBISHI I decided to give it another shot at Westloop mitsubishi. I was greeted right away by salesman Will. He was very professional and honest. I told him about my experience at MISSION and he went out of his way to make it a fun and easy car buying experience.
honest and caring salesman
After having a terrible experience at MISSION MITSUBISHI I decided to give it another shot at Westloop mitsubishi. I was greeted right away by salesman Will. He was very professional and honest. I told him about my experience at MISSION and he went out of his way to make it a fun and easy car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Disappointed
My worst experience since purchasing 4 cars from that location.
Disappointed
My worst experience since purchasing 4 cars from that location.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherrill Unger, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Highly recommend
I justa want to say my wife and I, we are very happy with our new car, and I got it from Mitsubishi, because John Cisneros take care of us, he was very knowledgeable, kind, informative, so helpful answering all ours questions, even after we got the car I call him and he always answer with kindness, I wish we have more people like him serving people I will totally recommend this place and I will come back to Jhon when I get my other car. Thank you so much for the help and for take care of us.
Highly recommend
I justa want to say my wife and I, we are very happy with our new car, and I got it from Mitsubishi, because John Cisneros take care of us, he was very knowledgeable, kind, informative, so helpful answering all ours questions, even after we got the car I call him and he always answer with kindness, I wish we have more people like him serving people I will totally recommend this place and I will come back to Jhon when I get my other car. Thank you so much for the help and for take care of us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Yelffrey Gutierrez, we are very happy to have provided you with such a positive experience!
JP wonderful sales rep Ingram and 410 location
JP was my sales rep and he did a wonderful job not only did he help me while I was at work but it was so easy buying a vehicle with JP not only did he do a great job he was very understanding he knew everything that I needed he went far and beyond to take care of my experience I shouldn't be my sales rep at the Mitsubishi off of Ingram and 410 just a wonderful person all the way around JP is one of the best sales rep and I'm very very happy that I met this guy to help me purchase vehicles
JP wonderful sales rep Ingram and 410 location
JP was my sales rep and he did a wonderful job not only did he help me while I was at work but it was so easy buying a vehicle with JP not only did he do a great job he was very understanding he knew everything that I needed he went far and beyond to take care of my experience I shouldn't be my sales rep at the Mitsubishi off of Ingram and 410 just a wonderful person all the way around JP is one of the best sales rep and I'm very very happy that I met this guy to help me purchase vehicles
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gene Brooks, we are so happy to read such a great review about West Loop Mitsubishi!
Guaranteed to be the best experience! Ask for JP.
West loop Mitsubishi compared to Mission Mitsubishi near Northstar mall that we visited first was a totally different experience. Mission Mitsubishi treated us like a joke and were incredibly condescending and rude! I HIGHLY recommend avoiding that dealership. INSTEAD- do what we did- take your business to West loop Mitsubishi and ask for JP! The whole crew treated us with respect and honesty. They went above and beyond to be sure we were taken care of and got what we needed. Thank you West loop Mitsubishi for helping my family get the car that we needed AND the car that we feel SO GOOD driving in! (2022 Mitsubishi Outlander Black edition!)
Guaranteed to be the best experience! Ask for JP.
West loop Mitsubishi compared to Mission Mitsubishi near Northstar mall that we visited first was a totally different experience. Mission Mitsubishi treated us like a joke and were incredibly condescending and rude! I HIGHLY recommend avoiding that dealership. INSTEAD- do what we did- take your business to West loop Mitsubishi and ask for JP! The whole crew treated us with respect and honesty. They went above and beyond to be sure we were taken care of and got what we needed. Thank you West loop Mitsubishi for helping my family get the car that we needed AND the car that we feel SO GOOD driving in! (2022 Mitsubishi Outlander Black edition!)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Isaac G., we strive for 100% satisfaction, and it is great to see you had such a positive experience at West Loop Mitsubishi.