North Park Lexus

The staff at the Service Center works as a team. They are well organized and courteous.The time given for service is accurate.. Farrah is always on top of things and explains what is needed for your car

I willl like to thank Mr Mark (M&M), and also a very special thank you note to Mr Robert Jimenez. The service and the attention to details with a smile, is what I call a true customer service. I'm the owner of two Lexus and we always depend on North Park for service. Thank you.

Very friendly service person and knowledgeable Robert Jiminez and the service was very prompt car was washed and very clean everyone was very polite and friendly

We are very happy with the Sales and service that we always get at North Park Lexus in San Antonio! We will continue to use them in the future!

Always consistent in providing excellent service. My service adviser knows what I expect whenever I take my vehicle in for service. I enjoy the waiting area for the coffee bar as well as the complimentary massage.

I Rate this Dealership Lexus as amazing one,great service ,I can really say the have a upscale service, if there it's one thing left to say will be Thank you so much! Keep doing amazing job Renato,Ruben,Brent

Wally always does an excellent job and always take care of the customer first. He's the primary reason I have bought 2 Lexus cars.

Why? Lexus holds itself to a higher standard, "the Lexus family" as told to me at the Tucson Lexus dealership, which I purchased 2 new RX 350's. However, here in San Antonio TX (Norh Park) not the same high standards as in AZ. Basically, many young and untrained staff from what I see. Did not send a new RX pamphlet that I requested, nor understood warranty facts. Service center is below par and in general I guess since there is no other Lexus dealership here, North Park can afford to offer a lower level of guest care and expect nobody will know the difference. No good option here but to let others know.

Living 150 miles from our nearest Lexus dealership, North Park Lexus makes it easy to get our automobile serviced, they pick it up and deliver it back to us making our experience with our 1st Lexus very convenient. Our service representative Rubin was extremely courteous and efficient, he was in constant contact with us and let us know the status. Thank you so much, keep up the good work!

They tried to give me the best deal. And they look for many options until I was pleased I startedlooking for The vehicle in there nternet and Tiffany contacted me. Since that moment she was trying to find the Suv that I want. The color was little difficult to get A navy blue the called Mica color with the brown interiors and she found it. SO WHEN I WENT I DIDNT SPEND TOO MUCH TIME DECIDING WHAT I REALLY WANT BECAUSE DHE GOTBIT IN ADVANCE