Gillman Honda of San Antonio

Nice looking dealership didn’t make the trip wife decided she didn’t wanna buy yet so maybe later, but we have bought from them before and it was a pleasant experience. It’s just the Gillman in Houston that I buy my truck from was worthless because it was supposed to be certified, and there were so many things broken on it that the Honda dealership in Austin said you did say this was certified right? Thank goodness I didn’t have to pay anything out-of-pocket.

I came in due to my lease being up, glad I got to work with Carlos again! He made the first time very easy and is the reason I returned back to Gillman.

Super helpful, quick service, had a lengthy test drive and Tariq and Jessie did the best they could to get us the best rate.

I can't say enough about our experience buying a certified pre-owned outback yesterday. Our sales consultants, Ismael and Dina were terrific. They answered all our questions and never made us feel rushed. Took time to explain all the features and had our vehicle sparkling and road ready at pick up. Great job!

TJ is outstanding. Superior service in ensuring ease of side-by-side comparison of different vehicles. No pressure, pure service that never seemed like an imposition. His consideration and focus on the customer is not anything I’ve ever experienced at any other dealership. Tariq “TJ” Kassam it was a pleasure to meet you and work with you! If you’re looking for a new vehicle, I recommend you ask for TJ at Gillman Honda of San Antonio. Thank you for the service.

Terrible experience. Pilot was taken 4 different times and misdisagnosed. Every time it was taken back it was a new issue under the same code. Tried to follow up with advisor and instead of looking into issue and seeing what happened I was given a printout of "Honda's contributions" and they claimed the starter work was done as "a courtesy to the extended warranty". This was a blatant lie as it was covered due to the start/stop lawsuit. Spent $1200 on a high-pressure fuel pump only to come back under the same code for them to now say it's the fuel rail system. Did not take any accountability for what an obvious misdiagnosis on their end. Used the code showing to justify a high cost repair and once that didn't fix it ordered another high cost repair and expected the customer to be accountable for their misdiagnosis. I would advise anyone with a woman in their life they care about to not take their vehicle here. Terrible experience and the same problems exist after spending thousands with this dealership. I considered taking this to civil court but the amount of time/effort and lost wages would not make any recovery worth it. Dishonest and disingenuous.

Exceptional Service from Tariq Kassam I recently purchased a new Honda Prologue, and Tariq Kassam made the entire experience smooth, professional, and genuinely enjoyable. From the moment I arrived, he went above and beyond to understand exactly what I was looking for. Tariq was extremely knowledgeable about the vehicle, transparent about every step of the process, and never once made me feel rushed or pressured. What really stood out was his attention to detail and commitment to making sure I was completely comfortable with my decision. He answered every question thoroughly, anticipated my concerns before I even voiced them, and ensured the entire process from test drive to final paperwork was handled seamlessly. Tariq represents the kind of service that builds long-term customer loyalty. If I were his manager, I’d want ten more just like him. He truly deserves recognition for the level of professionalism and care he provides.

I had the pleasure of purchasing my car at Gillman. The salesperson who assisted me, Tim Martin , was outstanding, as well as the manager Hugo Rodrigues and the Tony finance representative. Their professionalism and excellent customer service made the entire experience smooth and enjoyable. Highly recommend! 🚗✨

Thank you to all at Gillman My experience was amazing I love my new HRV Thank you Troy you made my day!! Too funny!

Tariq Kassam and his dealership treated my car emergency like it was there own. I provided my expectations and they honored them - FAST! I was referred by a friend for my unexpected need to purchase and Tariq delivered; no haggling or surprises. Such a relief. Ricky Dominguez, Finance Mgr, is awesome as well!