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Bluebonnet Chrysler Dodge RAM

(627 reviews)

Reviews

(627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bluebonnet Chrysler Dodge RAM from DealerRater.

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Great used car purchase!

Even though we got to the dealership near closing time, the salesperson and finance person patiently worked with us. We were able to purchase a nice car for our son at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your 5-star review with us! We are happy to hear how much you enjoyed working with our staff. It's our pleasure to please all our customers each way we can. Thank you for your purchase and we hope you'll give us a call if there is anything else we can do for you.

RV and new Dodge Dually Owner

What a great experience working with Brad Murphy. I bought a new RV and my other truck was not big enough. In the market for a dually and Brad took me straight to the one I wanted. No pressure in buying or in the finance dept. If you are looking for great service and to get in and out instead of spending all day at the dealer BlueBonnet Dodge in New Braunfels is the place for you. I am sure all sales persons are great but if you ask for Brad you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! We appreciate your compliments to Brad and we're happy to hear how much you enjoyed working with him. It was a pleasure working with you to get you in your new RV. We're happy to hear that you were provided with the high-end service that BlueBonnet Dodge was founded on! We hope you'll give us a call if there is anything more we can do for you.

great folks to work with

I needed a another van. Rodney found what I wanted right away. We discussed other available vehicles, but he didn't burden me with a lot of the "you ought to think about upgrading" hype. He met my needs - fast. The expertise within the Service Department staff has never disappointed me. If you want a massage or something besides popcorn find a high priced outfit with lots of overhead; need a decent vehicle at an affordable price and a friendly staff to maintain it, come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Third New Car from Bluebonnet

This is the third new car I?ve bought from bluebonnet and again I was not dissapointed Jacob Plont worked with me and went above and beyond to get me the vehicle i wanted. I will definitely be coming back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Al, thank you for continuing to choose Bluebonnet! You're truly valued as a customer, and we can't thank you enough for sharing such a great review. We look forward to getting you into #4 when the time comes!

Excellent Overall Customer Service

Jacob Plont was patient, friendly, attentive & provided us with the upmost customer care. Having purchased with Bluebonnet before we knew we would return for any other purchase & with the quality of service we once again received we will continue to use both Bluebonnet & Jacob in the future & recommend to family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

A&M, We're so glad to hear that Jacob was such a great help while you were deciding what new vehicle to purchase. Thanks for choosing us and we hope you enjoy!

New Ram purchase

As much as I dislike new vehicle purchases, this was an easy process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, James! We're happy to have been of service.

Bluebonnet Dodge

First new vehicle in 12 years and very surprised at the excellent customer service from beginning to end. Jacob Plont was a pleasure to work with and he explained everything to my utmost satisfaction. Price was fair and Jill in financing was able to get me a great rate and was very pleasant to work with. Nothing negative about the dealership except the parking! Definitely recommend them if buying a new Dodge in the San Antonio area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, thank you for your review and generous recommendation! It was a pleasure working with you and we truly appreciate the excellent feedback. Please don't hesitate to give us a call should you need anything.

Great customer service

I had a concern with my invoice and a specific charge that was what I perceived as part of my agreement with the dealership. Jose Soria, the internet sales manager reviewed and addressed my concern with professionalism and kindness and refunded the difference of my dispute. He gained a dedicated customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Outstanding experience

Jacob was a great salesman, and easy to convey what we were looking for. Tireless in patience in looking, and finding exact vehicle to purchase. Worked the preparation of vehicle and briefed on options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rosemond, Thanks so much for the five star review! We are so pleased that we could help you find the perfect new vehicle for you, and we will be sure to let Jacob know what a great job he did!

Repeat Customer

We have purchased 4 vehicles from Jacob and will always go back! We are always treated with respect and appreciate the above and beyond service that we receive!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your continued support and business! We're so thrilled to hear that Jacob is always there to help you guys get the best service when picking out your new vehicle! Thanks for the five star review.