Reviews
We walked in with full intent to only test drive a
We walked in with full intent to only test drive a vehicle and drove away with our dream car!! Gian made the process smooth and pressure-free. He was thorough and even drove to my home (2.5 hours away) to pick up my trade in. Highly recommend BCS Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your positive experience with Gian is truly appreciated. Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Awesome Used Car Dealer.
Awesome Used Car Dealer. Brianna Perez worked with my granddaughter and myself to get her into a car she could afford. One happy new Aggie Grad vehicle owner! I would assume this dealer would be just as awesome with a new car sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us! We are thrilled to hear that Brianna helped your granddaughter find a car. Congratulations on her new vehicle! Customer Relations Manager customerservice@purdygroupusa.com
Brianna was professional and friendly and made our
Brianna was professional and friendly and made our purchase of a Toyota Tacoma easy. She handled all the logistics and was consistently communicating with us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback! Brianna's professionalism and friendliness are qualities we strive for in our team. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
I believe the Multipoint Inspection of my 2011 Avalon
I believe the Multipoint Inspection of my 2011 Avalon provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service that can be postponed for a few months.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to hear that you find our Multipoint Inspection helpful in assessing your vehicle. We are always here to provide you with expert advice on your service needs! Customer Relations Manager customerservice@purdygroupusa.com
Always a pleasure to take my vehicle there.
Always a pleasure to take my vehicle there. Very efficient service. People are friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your positive feedback! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
One two I really don't feel like writing fifteen words
One two I really don't feel like writing fifteen words about anything right now
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! Customer Relations Manager customerservice@purdygroupusa.com
Great courtesy and friendliness from the staff, and quick
Great courtesy and friendliness from the staff, and quick to get my car out, Ron is the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear about your positive experience with us! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com
I don’t see why this is mandatory.
I don’t see why this is mandatory. Service great as usual but this 15 works thing will prevent me from completing future surveys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are elated to hear that you found our service great! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Nothing wrong with Heather.
Nothing wrong with Heather. I requested only an oil change and air to the spare tire as I just had a tire rotation done. She wrote down the correct information. The technician performed a tire rotation. The vehicle had to go back in for the tires to be placed back in their original positions when brought in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused during your visit. Please feel free to contact us so we can discuss your experience further and address any concerns. Customer Relations Manager customerservice@purdygroupusa.com
I do not wish to comment.
I do not wish to comment. Sorry I agreed to survey bc of this requirement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a review! Thank you! Customer Relations Manager customerservice@purdygroupusa.com