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Johnson Automotive Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Expect the Unexpected - Did not Expect Excellence

I really did not know what I wanted, but ended up totally satisfied. Customer Service is their strong suit, but have many other qualities, including: Knowledgeable Personnel Attention to Detail Always available to help Fast turn around time to drive out Good follow up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Honest Service (2011 Ford Explorer)

I just bought a 2011 Ford Explorer from Mr. Scott Johnson at Johnson Automotive Group and the experience was great! I live in Tennessee and had to do alot of the dealings over the phone and through email. I found Mr. Johnson very helpful and reliable through this process and very forthcoming. I had a 4 hour drive to get the opportunity to even look at the vehicle and Mr. Johnson gave me enough info to feel comfortable to do so without question and I found everything he had shared with me was the truth when I arrived. I would highly recommend using J.A.G. for your next automobile purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, great deal

I reccomend JAG to anyone looking for a pre-owned car. If he doesn't have it. He will find it! Great honest dealership. My deal was easy and affordable. I got an amazing deal thru JAG!! They are the best of the best!! Worth a drive to buy a car. I drove over 200 miles :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service with a Smile

I have bought three vehicles from Scott he always goes out of his way to make sure the vehicles are super clean and running great. I trust his evaluation of vehicles and appreciate him being a straight shooter. I drive 50-60 thousand miles a year and have never had a problem. Recently I purchased an 08 VW Passat and I love every minute in my new car. It is great to see someone who does business the right way succeed. Thanks to Scott, Peter, Payton and Carlos I am a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Friendly

We have done business with Johnson Automotive for 13 years. They have always been very friendly and willing to please. I have referred all my friends and family to Johnson Automotive and suggest you do the same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best experience I ever had

I would recommend Johnson Automotive to anyone. It was the Best car buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Johnson's Jeep Satisfaction

A few months ago I was in search for a Jeep Grand Cherokee. I saw online Johnson Automotive had a Jeep similar to what i was looking for. While at the dealership I walked into friendly faces and helping hands. The owner was very personable and did an excellent job of showing me every step of the way and helping with financing. I now am a proud owner of an 06 Jeep Grand Cherokee. I would highly recommend Johnson Automotive after my experience with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Scott was great and I love my car. Many thanks Scott, for my BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Really happy with service and the quality of the vehicles sold. They were not pushy or aggressive and let the value of the product and prices do the selling. Would highly recommend them to anyone shopping for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service, good value

We had a very good experience here. Scott and Peter were both helpful and transparent in helping us understand the value of the vehicle. Very accommodating and we are totally certain we got a fair deal. Also, a good relationship with Delta Community Credit Union up the street. Smooths out the loan process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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