Reviews
Dealership was extremely helpful with helping me to
Dealership was extremely helpful with helping me to choose the vehicle correct for my and my budget
Dealership was extremely helpful with helping me to
Dealership was extremely helpful with helping me to choose the vehicle correct for my and my budget
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hayden, thank you for taking the time to let us know how we did. We hope you have a great day!
Service department is lacking customer service.
Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend this location to anyone at least not this department.
Service department is lacking customer service.
Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend this location to anyone at least not this department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, I would like to get some more details about your experience with us. Please reach out to us at (281) 738-3716 at your earliest convenience to discuss how we can turn your experience into a positive one.
Service department is lacking customer service.
Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend this location to anyone at least not this department.
Service department is lacking customer service.
Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend this location to anyone at least not this department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, I would like to get some more details about your experience with us. Please reach out to us at (281) 738-3716 at your earliest convenience to discuss how we can turn your experience into a positive one.
Best experience and best deal ever from Baytown Ford.
Best experience and best deal ever from Baytown Ford. Salesman Gabriel worked with me for 2 weeks to make the his internet deal happen. He did a fantastic job representing his company and getting me the best deal possible. Mario in finance department got me an unbelievable interest rate. If your in the market for a vehicle this is the best place to shop. ?
Best experience and best deal ever from Baytown Ford.
Best experience and best deal ever from Baytown Ford. Salesman Gabriel worked with me for 2 weeks to make the his internet deal happen. He did a fantastic job representing his company and getting me the best deal possible. Mario in finance department got me an unbelievable interest rate. If your in the market for a vehicle this is the best place to shop. ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
Very Good customer service everyone was great.
Very Good customer service everyone was great.Took care of me thru every step.I am very satisfied with my vehicle and would highly recommend Baytown Ford
Very Good customer service everyone was great.
Very Good customer service everyone was great.Took care of me thru every step.I am very satisfied with my vehicle and would highly recommend Baytown Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
Had a great experience with our sales person Melissa.
Had a great experience with our sales person Melissa. Thanks for the pleasant experience guys
Had a great experience with our sales person Melissa.
Had a great experience with our sales person Melissa. Thanks for the pleasant experience guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
I called about a vehicle I had identified online.
I called about a vehicle I had identified online. A pleasant hent, Gelmer Velasquez, who is a master salesperson at Baytown for over 13 years, made an immediate appointment for the next day. Gelmer was pleasant, informative, and attentive to all of my questions. He kindly volunteered to drive my vehicle to my home as I had come by my car! The facilitybat Baytown Ford is comfortable, clean, and easy to get to. I am VERY PLEASED with the entire process and people who helped me purchase my pre-owned electric truck!!! I highly recommend Gelmer and Baytown Ford.
I called about a vehicle I had identified online.
I called about a vehicle I had identified online. A pleasant hent, Gelmer Velasquez, who is a master salesperson at Baytown for over 13 years, made an immediate appointment for the next day. Gelmer was pleasant, informative, and attentive to all of my questions. He kindly volunteered to drive my vehicle to my home as I had come by my car! The facilitybat Baytown Ford is comfortable, clean, and easy to get to. I am VERY PLEASED with the entire process and people who helped me purchase my pre-owned electric truck!!! I highly recommend Gelmer and Baytown Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frankie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Melissa was a wonderful lady and very helpful.
Melissa was a wonderful lady and very helpful. I will buy my next vehicle from Baytown Ford! Thanks!
Melissa was a wonderful lady and very helpful.
Melissa was a wonderful lady and very helpful. I will buy my next vehicle from Baytown Ford! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danny, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Got Me The Best Deal In Less Time Than Expected, Highly
Got Me The Best Deal In Less Time Than Expected, Highly Satisfied With Everything Overall!!!
Got Me The Best Deal In Less Time Than Expected, Highly
Got Me The Best Deal In Less Time Than Expected, Highly Satisfied With Everything Overall!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate your positive review! We look forward to your next visit! Take care!
Easy to work with and very helpful.
Easy to work with and very helpful. Made the process very painless and smooth sailing.
Easy to work with and very helpful.
Easy to work with and very helpful. Made the process very painless and smooth sailing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you enjoyed your visit to Baytown Ford! We look forward to your next visit! Take care!