Paniagua Auto Mall

Sent a message asking about a Tahoe they had before we drove 70 miles out of our way on our way home. It was a holiday weekend, but I ended up having to call the morning we were leaving to see if we were going to drive over there and look at it. Santiago greeted us courteously and promptly and showed us the vehicle, But it was not what we were looking for.

How can this dealership have a 5 star rating when almost all reviews are negative? I have been trying to make contact with them about a used car they have posted on Cars.com. Been trying for several days with no response to any form of text, e-mail, or phone calls.

Great Experience !!!...easy and smooth transaction. I recommend it 100%

This dealership is a joke! Drove 100+miles from Atlanta only to see junk cars, that they are advertising as good running condition. But in the words of the salesman"Don't Crank Up the Vehicle, Because the Water Pump is MISSING!" (I guess from the time we spoke to the salesman the day before and 24 hours later when we arrived in Dalton, Ga the pump miraculously disappeared??) We tried to make Lemons, out of Lemonade and tried not to make a wasted trip. We thought we found a vehicle that was workable so we offered cash. The seller immediately jacked up the price that it was advertised and tried to sell and 02" Vehicle for almost double the price they had it listed. When asked about the jacked up price, they had no explanation to why the price was immediately increased even after we advised that we spoke to a sales person the day before confirming the price. DON'T WASTE YOUR TIME WITH THIS SHADY DEALERSHIP!!!!

I purchase a car but I was not happy with the purchase. They refunded me the money! I didn't have much cash and I was so impressed with their customer service. As in any used cars please do your due diligence on the vehicle. They went over and above.

They did not respond to my request for more information. And when I called the Dalton location days later, the rep didn't seem willing to make my buying experience comfortable at all. I don't want to do business with them.

I sent the email about a SUV I was interested in they did respond promptly by telling me it was still available. I replied back telling them what I could pay up front and asking what I needed to bring for possible financing, never got a response from them. I called just a day later the first person told me that they thought it was at their Cleveland location but wasn't sure put me on hold only to come back and tell me he wasn't sure where it was and put me back on hold. Finally another man comes on the phone and tells me that they no longer have the SUV had been sold. Why could someone not have responded to my email and why did the first person I spoke with not know this? I did get the address for the location here in Cleveland I have rode by there however I'm not sure now that I would trust them to sell me a decent car.

A great buying experience. Sales people were friendly, helpful and truthful. The entire buying process from test drive to purchase was an enjoyable and a relaxing experience. They have good vehicles at a good price. Their website was easy to navigate and great pictures of the vehicle with accurate descriptions. It was worth the three hour drive to purchase a vehicle from this dealer. I would recommend them to my friends and family.

Do not waste your time. It's a junkyard. They have repair cars before you can test drive them. They should be shut down.

I saw a car online (04 Honda Accord EX-L) that was located at Paniagua Auto Sales. I drove down after calling to see that they still had the car. When I arrived they told me they did not know where the car was. I told the guy that I was told that the car was there less than an hour ago. He then informs me that there are 3 Paniagua locations. So I end up following this guy who apparently worked there to a second location. No car. So we follow him to the 3rd location and they finally located the car. I test drove it with a family friend who knows a lot about engines, but he isn't a mechanic. He drove it and said that it drove well and sounded like everything was in decent condition. He looked at the engine as well, but nothing struck him as risky. He said to buy it if I wanted it. There was one small issue with the driver's door window. It did not work. I told them that I would come back with a check if they fixed the window. They reluctantly agreed. I was told to come back at 3 pm the next day, I call before I leave to check the status. I was told it would be ready within the hour. I arrive there and they can't find the car again. They call the guy who has it and he is across the street at a gas station with the driver's side door panel and wires laying out all over the pavement. He openly admitted that he had no idea what was wrong with it. I told him to put the door panel back on. I told the guy that I had the check ready and wanted the car but that the moment I handed over the check, I wanted it put back together and ready to drive home. The car's price was very good even with the window issues. I was a fool to have taken this car. As soon as I investigated the door, I see that now, not only was my window not working, but my locks wouldn't work. I was furious enough, then I see that the reclining function of the driver's seat was no longer working either. I was a fool not to have checked that before I bought it. I have gotten to know the car now and I feel so bad that she wasn't properly taken care of. Within the first month of purchasing, my starter and battery died. Bought those, chalking it up to bad luck. Over the next 6 months, I had to have $1300 in repairs done. There were several parts in the car that were broken or breaking. Whoever owned it before I did really ruined it. I finally trust the car a year later. I have had several parts replaced, so most of my engine is new. Valves, timing set, gaskets, etc, etc... I have been taking very good care of the car and it seems to be doing well now. Please just don't buy from this dealer. Keep looking unless you are ready to shell out thousands for additional repairs.