Reviews
I had a horrible experience with this dealership.
I had a horrible experience with this dealership. They are not true to their word. I ask to speak with a manager and no one has' contacted me yet.
I had a horrible experience with this dealership.
I had a horrible experience with this dealership. They are not true to their word. I ask to speak with a manager and no one has' contacted me yet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fantastic 100% excellent work, friendly staff very
Fantastic 100% excellent work, friendly staff very professional love of the hot chocolate Very Clean Prices are amazing financing is real easy ask for Carlos Balite In the Service Department
Fantastic 100% excellent work, friendly staff very
Fantastic 100% excellent work, friendly staff very professional love of the hot chocolate Very Clean Prices are amazing financing is real easy ask for Carlos Balite In the Service Department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Walter, we're happy you found our staff member Carlos to be so supportive during your experience here at Sterling McCall Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!
Took over an hour to do an inspection for registration
Took over an hour to do an inspection for registration renewal . I came in after work Wednesday around 4:45 pm and left after 6 pm. When I inquired why it was taking do long, I was told there were many cars .
Took over an hour to do an inspection for registration
Took over an hour to do an inspection for registration renewal . I came in after work Wednesday around 4:45 pm and left after 6 pm. When I inquired why it was taking do long, I was told there were many cars .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. wilsolano@sterlingmccallhonda.com Wil Solano Service Manager
Finance Manager was arrogant and disinterested.
Finance Manager was arrogant and disinterested. Sales person was great like always. I would buy there again, but wish I would get a different finance guy.
Finance Manager was arrogant and disinterested.
Finance Manager was arrogant and disinterested. Sales person was great like always. I would buy there again, but wish I would get a different finance guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. General Manager cchiv@group1auto.com
Great Service, Professional and Courteous.
Great Service, Professional and Courteous. Thank you Will, Jose Ortega, and Hector. Will always bring my Honda to this dealership for service. Sincerely, Czernys
Great Service, Professional and Courteous.
Great Service, Professional and Courteous. Thank you Will, Jose Ortega, and Hector. Will always bring my Honda to this dealership for service. Sincerely, Czernys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service.
Great Service. Thanks so much to Will, Jose Ortego, and tech Hector. All were Courteous and Professional. Thank you alll for your kind assistance.
Great Service.
Great Service. Thanks so much to Will, Jose Ortego, and tech Hector. All were Courteous and Professional. Thank you alll for your kind assistance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my car in for a maintenance check up and Daniel
Took my car in for a maintenance check up and Daniel Flores always helps me with any questions I have. Service was fast and I didn’t have an appointment.
Took my car in for a maintenance check up and Daniel
Took my car in for a maintenance check up and Daniel Flores always helps me with any questions I have. Service was fast and I didn’t have an appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales lady professional and friendly, she can answer all
Sales lady professional and friendly, she can answer all of questions to customer, I am satisfied.
Sales lady professional and friendly, she can answer all
Sales lady professional and friendly, she can answer all of questions to customer, I am satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jai helped us with everything and he make sure that we
Jai helped us with everything and he make sure that we get what we wanted he was really nice and helpful
Jai helped us with everything and he make sure that we
Jai helped us with everything and he make sure that we get what we wanted he was really nice and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service excellent work friendly staff I would
Great Service excellent work friendly staff I would recommend Sterling McCall Honda In Kingwood To Anyone and Everyone.!!!
Great Service excellent work friendly staff I would
Great Service excellent work friendly staff I would recommend Sterling McCall Honda In Kingwood To Anyone and Everyone.!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair