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Momentum Volkswagen of Upper Kirby

(489 reviews)
Visit Momentum Volkswagen of Upper Kirby
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (844) 327-5875 (844) 327-5875
Used (844) 327-6461 (844) 327-6461
Service (844) 327-4936 (844) 327-4936

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Momentum Volkswagen of Upper Kirby from DealerRater.

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2013 Jetta SE

All went well. No problem 2013 Jetta se good car glad it was a cpo Fair price nice condition all went well with this car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My car dealership!!!

I bought my car at Momentum Volkswagen @ Richmond four and a half years ago and I never hesitate to bring back my car for maintenance, tire replacement, inspection, etc. Great team... Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Honest and fair! Helped me get in and out. Friendly. Got me hooked up with a loner car and called my warranty company three times!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Great service, fasta and smooth transaction. Sales man Cole Babineaux and finance staff was very helpful and nice. I would recommend Momentum dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

VW Tiguan 2017

Excellent Sales Person, Technical Staff and a Great General Manager

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nice! Thank you for giving us a 5-Star review Karin! We?re so glad your experience was fantastic! We?ll be sure to pass along your review to the rest of the team. - your Momentum Volkswagen team

great service department

I always take my Jetta to this service department. They can usually get me in at a reasonable time, offer shuttle service and have a friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant.

Enrico was very personable and kept us apprised of our offer to purchase the car. Very attentive and responded immediately to our questions. He did an excellent job. Made the car buying experience much more pleasant. All staff very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Harold Spruce is an amazing advisor worthy of much praise!

I wanted to take the opportunity to praise Harold Spruce who has continued to provide great service! I was very distraught when I brought my car in and he quieted my fears and took great care of me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great!

Mr Johnson was very good to work with and very knowledgable. The car buying process was quick and easy! My experience was excellent! I would refer friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

I received an excellent purchasing experience from Enrico! Everything was very quick and painless. I will certainly recommend him to all of my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.