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Momentum Volkswagen of Upper Kirby

(489 reviews)
Visit Momentum Volkswagen of Upper Kirby
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (844) 327-5875 (844) 327-5875
Used (844) 327-6461 (844) 327-6461
Service (844) 327-4936 (844) 327-4936

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Momentum Volkswagen of Upper Kirby from DealerRater.

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Dimitri Demopulos was amazing through the process of our...

Dimitri Demopulos was amazing through the process of our purchase from the jest call all the way to closing and vehicle delivery. He and the team are first class and we will continue to be customers of the Momentum group as they put our satisfaction first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience

We had an outstanding buying experience with Tony Roberts at Momentum Volkswagen. The dealership was very considerate of our time and Tony was very knowledgeable about the car and their services. If you are considering a new Volkswagen I would definitely recommend paying them a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Car purchase review

Tracey was awesome she communicated with us she showed us several cars no pressure we made a second trip to the dealership at that time we purchased our car Tracey, actually had a few cars for us to look at based on what we told her we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Emma Charles, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Toyota Prius

They waist my time for just for trade in difference 450

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Qamar Javaid, we truly appreciate your honest feedback. Please reach out to us at (844) 894-5462 when you can so we can address this situation directly. Thank you and have a great day.

Muy servicial, nos mostró todos los autos que quisimos...

Muy servicial, nos mostró todos los autos que quisimos ver! El tramite fue muy rapido y Sin duda volveria a elegirlos! Tienen gran variedad de autos y marcas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic Experience

My experience at Momentum VW was a great one! Sales person, Jesus was professional and knowledgeable and he made the process an easy one, I purchased car within a couple of hours and it was delivered to me the next morning!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marilyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Momentum Volkswagen of Upper Kirby. Please don't hesitate to reach out to us if there's anything more we can do!

Great Experience

Working with the team at Momentum Volkswagen was a breeze! Our sales rep Tony Roberts was very thoughtful, polite, helped explain all the steps in the process and was very mindful of my hectic schedule. The finance and back office folks were also great at dealing with all our questions, and overall, we felt we got a 5 star experience at Momentum VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Corey Allen, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! We can't wait to see you again, have a great day.

Momentum Volkswagen

Excellent from start to finish! Tony is a fantastic salesman. He?s chill, knowledgeable, and got my deal done better than expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Leslie Martin! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Had a great sales person. Dimitri didn't try to sell me...

Had a great sales person. Dimitri didn't try to sell me anything I didn't want. We were able to do everything over the phone with the exception of the final paperwork and picking up the car. I wish all salesman conducted themselves that way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Momentum Volkswagen of Upper Kirby. We will be sure to pass along your comments to Dimitri. Thank you so much again for your feedback! We hope you have a great day!

Roger Aksamit

I love Momentum VW because of its small boutique personal service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Roger Aksamit, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! We look forward to your next visit! Take care!