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Sterling McCall Lexus

(2,991 reviews)
Visit Sterling McCall Lexus
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Reviews

(2,991 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Lexus from DealerRater.

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Sterling McCall Lexus has excellent service facility and

Sterling McCall Lexus has excellent service facility and very generous and courteous staff. The service has the quality you can depend on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Van was very attentive and helpful.

Van was very attentive and helpful. He made my car purchase experience go very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive car-buying experience!

Good service fast friend nice people and fair no matter

Good service fast friend nice people and fair no matter big or small problem oncar

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

My service was excellent.

My service was excellent. The service manager told me what would be done today and he and his crew did an excellent job. I was pleased with my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Brought my vehicle for the 20k miles service and the

Brought my vehicle for the 20k miles service and the service was great. They’re very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

If they think you don’t have money they I’ll treat you

If they think you don’t have money they I’ll treat you differently. Also I lied to straight to my face and the reason I know, because my car was making a loud noise after I got work done on the car. I brought the vehicle back for the loud noise and they said they didn’t see anything wrong but the loud noise is gone all of a sudden.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Entire staff very friendly and professional.

Entire staff very friendly and professional. Service was done in the time promised. Very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff, we appreciate it!

Andy is amazing and makes the process really smooth.

Andy is amazing and makes the process really smooth. He tries to help as much as possible. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad we could help!

The service people are always helpful, and the service is

The service people are always helpful, and the service is prompt. I do not hesitate to go to the Lexus service department for my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Great service and great prices.

Great service and great prices. Always have been happy with work and the professionalism here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Ive always had great service with straight talk. I recommend this dealership, along with my service rep, Marcos Ruiz.