Reviews
The warranty service went very well from check in to a
The warranty service went very well from check in to a timely conclusion. I waited, and they kept men informed all the way. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Service and fast.
Great Service and fast. Estimated price was right. Took a whole after payment to receive my vehicle. The car pick up could use improvement as this was the second time I had to wait more than 15mins to get my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nakesia, thank you for taking the time to let us know how we did. We hope you have a great day!
Great service,great price, timely and very courteous.
Great service,great price, timely and very courteous. I recommend to anyone looking g for service or car buying. Thank you guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Sterling McCall Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Staff need to communicate more with their customers
Staff need to communicate more with their customers while vehicle is been serviced sending messages is not enough when a person explain it’s better
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Jeslene, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize that your experience was not satisfactory. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director
Exceptional Service for My Toyota Tacoma!
Exceptional Service for My Toyota Tacoma!** I recently took my Toyota Tacoma in for maintenance, and I couldn’t be happier with the experience! From the moment I arrived, the staff greeted me with warm smiles and a genuine eagerness to help. The service team was incredibly knowledgeable and took the time to explain the maintenance process, ensuring I understood what would be done and why. The waiting area was clean and comfortable, making the time fly by. I appreciated the complimentary coffee and Wi-Fi, which allowed me to catch up on some work while I waited. The maintenance itself was performed promptly and efficiently. My Tacoma was in and out in no time, and I loved receiving updates throughout the process. When the service was completed, the technician went over everything they had done and even provided helpful tips for future care. Overall, my experience was fantastic! I left feeling confident in my vehicle’s performance and grateful for such attentive service. I highly recommend this dealership for anyone looking to maintain their Toyota Tacoma. They truly go above and beyond!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
Hugo is my new ast-mgr after Louise left.
Hugo is my new ast-mgr after Louise left. Needed my emissions test. Called him at 9:00am asked if he could get me in and out. He said yes. Was in and out in 30 minutes. That's the type of service that has kept me bringing my 07 Tundra there for 15 years
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We are always more than happy to assist you if anything else comes up. Take care!
attentive listens courtious consistent host x x x x x x x
attentive listens courtious consistent host x x x x x x x x x x x
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Wonderful service.
Wonderful service. Taken care of everything. Very helpful staff. Told me as well for future recommendations. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service - friendly, patient, helpfully, kindly.
Great service - friendly, patient, helpfully, kindly. I highly recommend. Thank you so much for your support!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Muy buena atención y un trabajo excelente,se los
Muy buena atención y un trabajo excelente,se los recomiendo, gracias por todas las atenciones, volveré a visitarlos
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!