Sterling McCall Toyota

Charles was excellent with customer service and in no time my car way ready, that’s why I chose sterling McCall Toyota, they never disappoint .

Meet with Victor, very good listener, understood what i needed. Answered all my questions and he knew his product that made my decision eazy. he explained the differences in the 3 product lines i was looking at.

Had to wait longer than I should have to do a paid in full transaction. The vehicle was bought on the Monday evening before Thanksgiving and only had one key fob. I was told that I would have wait until the following Thursday between 12:30 and 1:30 for the person to come a with a new fob and program it to the car. They knew the fob was missing the car had been at the dealer for more than a month Why wasn't this already done? Thursday is the only day I could get it at this dealership. I just happened to be off this week otherwise I'd be working. On top of that I live 40 miles away. That's 80 miles round-trip. Today is Thursday I'm at the dealer writing this. The salesman said it would be done in 45 minutes to an hour. The hour was up 25 minutes ago. Now after coming all the way here waiting 1.5 hours the only fob he has for my car is a 2020 I need a 2019. Now I have to try and make some other arrangement to meet the mobile key person somewhere else some other day. The dealer filled the car up it was already half full. This cost me 4 hours of my time today and who knows what it's going to be next time.

Tommy Chan was great took time to show me any models I wanted to see. Was available to answer questions. When financing the car, the finance advisor was helpful as well.

Best experience ever at a dealership. Ahmad was awesome and anticipated my needs and was very accommodating. No pressure to buy and courteous. He delivered on everything he promised the first time.

Michael Wolf is a great service oriented salesman at Sterling McCall who took his time with us and helped us get the car we really wanted. He explained the steps we would take in purchasing our new car, helped us with our trade in and was there at the end to send us off. The finance manager Mauricio was also excellent. We love our car and the service was sterling.

Edvin Lehr my service advisor is the best. I have been coming to this dealership for 25 years and he has always taken good care of my 2 Toyota’s.

Excellent and courteous service performed in a timely manner. Price was reasonable for the amount of work that was performed. Price for the work was fully disclosed before the service was given.

The process was professional and easy. I would recommend this to family and friends. Everyone was very helpful and nice. I am glad I chose to go here.

I’d like to appreciate for a Mechanic taking care of my car at 7:30AM this morning by his high performance about checking clearly and doing everything for my car need to be maintenance. Thank you so much and appreciate Hai Mai