Reviews
The service is run very efficiently and things went very
The service is run very efficiently and things went very smoothly. Every one is friendly and mindful of providing excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Excellent service and staff
Mercedes-Benz of Greenway is best place to go
Jacqueline Campos is a nice and professional service advisor, she listens to customer requests and does the best she can to help her customers. We trust her, she is an honest person. I went to Mercedes-Benz of Houston Greenway to take care of my car for many years, their manager is a good leader he makes good decisions and solves problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Liang, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. We are always more than happy to assist you if anything else comes up. Take care!
Mercedes-Benz of Houston Greenway
I had great car-buying experience at Mercedes-Benz of Houston Greenway. This is my first car in Houston, the professional guys helped me a lot because I am not familiar with cars and sometimes it was difficult to understand. They are patient and friendly introduce in detail to me. Overall I saved much time and brought a great car. I love this car. Many thanks to Sam, Roley and product specialist.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
New Client
My new car was a process however the team got it done.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Philip, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Jessica, my service advisor, is wonderful and has been
Jessica, my service advisor, is wonderful and has been able to help me several times over the past year. She is one of the clearest communicators and also has a sense of urgency to get the answer or do the repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Heidi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Service at Mercedes Greenway
Great service. Using since 2013 for service and never had a problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Ask Ryan About Your Next Car!
I am a return customer at Mercedes-Benz of Greenway & have had the pleasure of working with, Ryan! Friendly, knowledgeable & efficient - Ryan will gain insight into what you?re looking for & will offer personalized solutions to suit your needs. It?s all a pleasant conversation & experience from beginning to ?until next time?. If you?re in the market for a car, I highly recommend connecting with Ryan - he is patient, thorough, responsive & has a great follow up ethic after drive off to ensure you?re enjoying your new car. Thank you for making this an experience to remember & for getting me taken care of, always - until next time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Arwa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Artem was very helpful and followed up with me through
Artem was very helpful and followed up with me through the entire time from me orderdering the car until it was built and delivered.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Zarema, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Did a great job have bought several cars from this
Did a great job have bought several cars from this dealership. Sam did a great job.,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Enjoy the kind and careful service they provide.
Enjoy the kind and careful service they provide. Convenient to my home. Has good hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!