Reviews
Loved American service center!
Terrific salesman, Shelton Debraux. Spent lots of time with us in explanation how leasing works and everything. Very responsive to texts. Car looks great and drives well. Cant wait to take it on a road trip!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Ms. Hays- Thanks for your 5 star review and kind words toward your sales consultant, Shelton Debraux as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
A wonderful experience. My wife and I have bought at...
A wonderful experience. My wife and I have bought at least seven car from Greg Smoak and ASC. Doing business with your store has always been a pleasure and we look forward to the future. My latest purchase, a 350 sedan, is wonderful though a bit complicated. Till next time Bill Regardie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bill - Thanks for your review and kind words toward your sales consultant, Greg Smoak. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
New Vehicle Purchase
Enjoyed working with Greg, he was knowledgable and professional. Appreciate the opportunity for test driving different models and making it a stress free experience without feeling pressure. Financing was also clear and transparent with adequate information to make good financing decisions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Randy- Thanks for your 5 star review and kind words toward your sales consultant, Greg Smoak as well as our finance department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Outstanding Service
Derek, as always, is a pleasure to work with. He is knowledgeable, professional. And gets my car taken care of quickly. Five stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jim- Thanks for your 5 star review and kind words toward your service advisor, Derel Humelsine. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
The best experiences since my purchase. The entire team...
The best experiences since my purchase. The entire team has a been very helpful and friendly. The loaner group get you going with humor to add to the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michael- Thanks for your 5 star review and kind words toward our dealership from sales to service. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Geoff was great. He took his time and thoroughly...
Geoff was great. He took his time and thoroughly explained everything to me regarding my warrenty. Always has a positive attitude and ready to answer any of my questions. Great guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your 5 star review and kind words toward your service advisor, Geoff Smith. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Ron Parker Owner
From service to mach ,all outstanding Most helpful, Dan Moreau and Joel Arata and Greg Smoak all outstanding ! They all know my 2007 SL550 very well. Ron Parker
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mr. Parker- Thanks for your 5 star review and kind words toward Dan Moreau & Joel Arata in our service department as well as your sales consultant, Greg Smoak. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
Great 1st service
My service advisor was wonderful. She was pleasant and informative
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ms. Titus- Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
The skilled and appropriate attention of detail to the...
The skilled and appropriate attention of detail to the customer’s concerns were apparent in the process of this purchase. I was very appreciative of the sales person trying to assist in making this sales process less stressful. Alvin Daniels is an outstanding salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ms. Lockett- Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553
My service service provider does a great professional...
My service service provider does a great professional job. Dan always greets me with familiarity with me and understands the investments that his customers have made in thier vechicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Donald- Thanks for your 5 star review and kind words toward your service advisor, Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553