Hendrick Lexus Northlake

I had the pleasure of working with Omar at Hendrick Lexus Northlake, and I can confidently say that he made my car-buying experience exceptional from start to finish. Omar was knowledgeable, patient, and genuinely committed to helping me find the perfect vehicle that matched both my needs and budget. What stood out the most was his attention to detail and willingness to go above and beyond to ensure everything was seamless—from the test drive to the paperwork. He answered all of my questions with clarity and never once made me feel rushed or pressured. If you’re looking for someone who is professional, trustworthy, and truly customer-focused, I highly recommend asking for Omar Licout. He represents the Lexus brand with excellence and integrity.

Eddie is hands down one of the best service advisors I’ve worked with. Every time I bring my Lexus in, he’s always welcoming, efficient, and makes sure everything is taken care of properly. He takes the time to explain what’s going on with my car and never pushes anything unnecessary. It’s always a smooth and stress-free experience with him. Highly recommend Eddie if you’re visiting this dealership!

Eddie is my advisor & is the best ever. He always is friendly, helpful & offers guidance of what the next step should be as far as taking care of my vehicle. Eddie makes sure that my concerns are taken care of in the service department & followed through.

Rebecca was great to work with. I would recommend her to anyone coming in for service.

Lucian has always been cheerful and helpful. Knowledgeable and keen to my situations. I will always own a Lexus and Lucian is my go to guy

We have owned 6 Lexus throughout the years and have always had great service. I can say that they have even upped their game this past week. Lucian Dobre, service associate took care of our RX350 after being service and having to take it back in. It was not their fault, but they found an issue and Lucian went the extra mile. Thank you, Lucian 5 Stars

Lucian Dobre is the A+ Service Advisor that makes Hendrick Lexus Northlake my dealership of choice. Lucian is always pleasant, professional, and efficient. He makes each service appointment a great experience

Hendrick Lexus is a nice dealership for service. Lucian Dobre got me checked in quickly for my 70k checkup which is always nice. I asked him to please have them run my car through the car wash twice so it would be clean and he had that done. He was very nice service consultant to deal with.

I had another wonderful experience at Hendrick Lexus Northlake. Omar Licout kept me informed of everything that was going on and made me confident that my car was getting the service it required to keep running great. They had me out in less time than was expected. I also want to add that they have an extremely nice lounge to wait in with fun snacks.

Lucian, I am so appreciative of his professionalism, knowledge, leadership and excellent customer service. Lucian always provides great customer service.