Reviews
,,12345
great service, sweet helpful people,comfortable surroundings
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Marlene, we are happy you had a pleasant experience at our dealership. The staff at Bayway Lincoln always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Very Satisfied Customer
Buying another new vehicle from them right now. They do a really good job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Drive safe, and we'll see you on the road.
Pleasant Buying Experience
The staff was very professional. The buying process went extremely well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
Brought my new MKX in for it's first service and a key fob problem. Car service completed, key fob problem solved, car washed and I'm on my way in 1 1/2 hours. Very friendly, professional staff. I will return for all service work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
My whole experience was fantastic, you have a great staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leroy Tisby Review
Over The Last 15 Years, Bay Way Lincoln Has Done An Excellent Job Servicing All My Vehicles. 10+ Rating Bar None
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leroy, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Thank you for your positive review and recommendation of our dealership!
Friendly People!!
I was in and out in minutes. I Was offered a made in heaven deal!!! I couldn't refuse it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and review, Laurel. Again, we appreciate your recommendation of Bayway Lincoln and we hope to be of service again in the future.
Great services
Great as always,service was quick, staff was professional, facility was clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on 2014 MKS at Bayway Lincoln
Shane assisted me via email while I was on a road trip when the 'oil change' indicator appeared. While I am still confused with the conflict between the 5,000 mile (on oil change sticker) and 7,500 mile (normal scheduled maintenance documented in the manual), Shane assured me that I could complete the trip without concern. Upon my return, Shane and the service staff completed their work quickly and efficiently. An unresolved issue with the GPS system was documented during this service visit. Since Sync performed an automated service update on 9/24 (during my trip), the GPS system - when set with a destination - seems confused. Multiple times it told me to make a legal U-turn in the middle of an interstate and reported that my location was 10+ miles off course - while I was on the correct road and heading in the correct location. Eventually, with no action on my part, the GPS would magically return to the correct location. A road test was performed of the GPS during Monday's service, but no issues were found. After leaving the dealership on Monday, I set the GPS to get me home and the same errors occurred several times while on the Sam Houston Tollway East, heading north.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
mr bill joplin
very crowded because of holiday but still got in and out in 45 minutes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff, Helen! Thank you for this feedback!