Reviews
My experience with Berge Volkswagen was the best...
My experience with Berge Volkswagen was the best experience at an auto dealer I have had in my life. I've made several purchases before but this was the quickest, the easiest and with ZERO pressure. It did not hurt that I knew what I wanted but I also received the support and knowledge of Berge, it's staff and my sales agent Winifred. I 100% Recommend Win and Berge to anyone in need of a quick, no hassle, fair priced purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jordan Davis was great to work with. He was extremely...
Jordan Davis was great to work with. He was extremely pleasant and interested in making my car buying experience terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience, definitely would come back for...
Great experience, definitely would come back for business. Customer service was great, Rohaine was a very polite sales agent and the staff in general was very helpful. They exceeded my expectations on price and service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and really enjoyed working with Bob....
Great experience and really enjoyed working with Bob. Ended up with the car I wanted at a great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We worked with Bob Weaver and he was very helpful with...
We worked with Bob Weaver and he was very helpful with the purchase of the car. I needed help with the charging station after I already bought the ID.4 and he was so helpful with that. I love that they are willing to continue working with you after you already made the purchase. Jaylen was very friendly while we did paperwork. I love this dealership and the people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had an amazing experience here with Jordan Davis, he...
Had an amazing experience here with Jordan Davis, he helped me find the exact car that I wanted a Volkswagen Tiguan 2021 SE! He was like a little ball of rainbows and sunshine, he went above and beyond what I expected when coming here, he was very helpful answered all my questions that I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
what an absolute pleasure! after dissatisfaction with...
what an absolute pleasure! after dissatisfaction with another dealer, they saved the purchase after I contacted them. the easiest automobile purchase I have ever made.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is very inviting, clean, and ensures that...
This dealership is very inviting, clean, and ensures that the buyer is comfortable. Jordan is amazing. He took the time to sit down with me, listen, and go over everything I was looking for in a car as well as the car that would fit my life best. I’m pretty indecisive in general, so it’s a feat that I walked out of there with a car. Everyone was very kind. I would definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would like to start by saying this dealership is truly...
I would like to start by saying this dealership is truly like no other. my experience being a general manager and working in healthcare I have never seen better customer service and a group of team members that work so great together to truly get you what you need, and then take the next steps to go above and beyond. ! Jeff was absolutely amazing. He explained everything. He didn’t even for a second try and waste our time or haggle us. Every person who we spoke to was so professional but at the same time human, nothing was fake or scripted. The were honest fair, and I walked out in a brand new car and very happy with the service We received. I felt like a family member was selling me a car. And then even after I left the dealership they still kept in touch and making sure I was happy with my purchase. I will absolutely never EVER buy a car anywhere else. I have 7 children 3 of which will be driving in the next couple years . And for the next several cars I purchase, they will be from this exact dealership. excited about spending money, said no one ever hahah but I’m actually excited to return. Thank you to everyone I worked with. And especially you Jeff, you took the time to go above and beyond and these days no business does. Especially not car dealerships. You made our first experience with Volkswagen a life long relationship look forward to working with you in the near future. And keep up the amazing customer service. It almost doesn’t exist anymore.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff was friendly and helpful. Easy to work with. I do...
Staff was friendly and helpful. Easy to work with. I do love my new ID.4. I look forward to bringing my vehicle in for service. when I buy new cars I am very loyal and religious about taking the car back to the dealer for service so I hope that those folks are as easy to work with as Bob and Charlie were.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car