Covert Chrysler Dodge Jeep & Ram

I was in the market for a newer vehicle do to my daily driver requiring more and more repairs. I was recommended to see John Read at Covert Dodge as he a very welcoming person and not a pushy salesmen. I told him I was looking for a particular vehicle ( VW Golf R). He checked all of Coverts invatory and told me they didn’t have one, but that didn’t stop him. He pulled some strings with his Mgr. Jearmy and 2 days later they found the car of my dreams at the right price. I’m extremely happy with my visit and strongly recommend if you are in need of a new or used vehicle John will be more then helpful.

We have bought 4 ram trucks from this dealership and Justin. I am a difficult customer but Justin Gann is always able to find me the right vehicle at the right price! He relentlessly searched until he would find me the exact truck I was looking for within the price I was willing to spend. Over the years I have bought dozens of new vehicles where the dealership always tried to "pawn off" their inventory whether that was the vehicle you want or not and always tried to get a few more bucks out of you when you have told them your limitations on monthly payments. Not Justin. He would work until he found me the exact vehicle I wanted and within my price range! Excellent customer service. This is the way every car or truck buying experience should be done! Irene in finance also made the paperwork effortless. Thank you Justin and Covert Dodge Ram!

Bottom of the 9th, Game 7, down by 3..... 3 on, 2 outs, 3-2 count........and the pitch..It’s outta here!!! Grand slam!!!!!!! This is how I would describe the quality of service that Covert Jeep’s Jacob and J. gave my wife Hannah and I last weekend. The scenario is a metaphor to the quality of service, but rest assured it was not as stressful at all! What some, (I’m guilty) call new car purchase a grueling experience, I’m here to tell you that these guys exceeded every single stereotype or wives tell involved. We were treated like kings and queens, no stone left unturned, no detail too deep for these guys. Initially interested in other brands of vehicle, after 10 minutes with these guys, we swore off anything or any place else. Jacob and J. worked with is for at least 2hours finding and locating EXACTLY what we wanted. Things went as easy and calm as the day is long and we’re so excited to join the Jeep team. Going into this, we weren’t sure we’d ever be able to get what we wished for, however, we met true game changers and life changers in Jacob, J., and the Covert Staff. Their communication and follow up has been amazing. Conrad Rodriguez, business management, is also quite the deep bullpen closer on a team that we’ll keep in touch with from now on. Thank you Covert, Jacob, J. And Conrad for going above and beyond to help 2018 for the Brightwell’s start an amazing journey with our new vehicle. And that’s Ballgame!! Sincerely, Lance and Hannah Lake Travis, Austin, TX

John is one of the best salesman ever!!! He took the time to find what I wanted. We never felt pressured. John is great at his job. Best experience ever at a dealership and the process of purchasing my challenger didn’t take forever!!!!

Great experience here, salespeople are easy to deal with and honest. My salesperson, J, was very relatable and extremely knowledgeable. He goes above and beyond to enhance customers' experience, even months after you've made a purchase.

Justin Gann knows his Jeeps and Put us in a nice one. Thanks to Justin and Car Pro and Covert finance CHRIS McDaniel. Thank you.

I brought my truck in for repairs for electronic idler control service and recall service. Your dealership had my truck from 10/2/17 -10/18/17 to replace 6 pistons and warranty work . no dealer car was issued so 16 days without transportation 4th time in shop has 3700 miles on it over 50 days total in shop thats 2 months of payments. Wrote email to sales manager and gm received no answer bought 5 vehicles from covert over the years most likely my last. I will never by from Covert Dodge and if you need repairs better hold on to your hat.

I brought my vehicle into the service department for a sensor replaced and after 2 months of doing so many other things to my vehicle that was operational when I brought it to them, they say that my engine is shot. I told them that I wanted no out of pocket expense due to having the extended warranty and they declined stating that Chrysler stated it is not covered. I have spoken with Chrysler and they state that their is no power train on file and that they have not been contacted. The dealership is stain that I need to pick up my vehicle, with my engine in pices or I have to pay them to put it back to the way it came to them. The service manager Mark Weber said that is the way it is.

The process was efficient, and we were able to quickly come to a conclusion on model and price. I would recommend this dealership in the future.

My wife and I had a great buying experience here. Cowboy is amazing. He made the process so easy and simple for us. He got exactly what we were looking for. Loved the overall experience - very professional and friendly.