Covert Chrysler Dodge Jeep & Ram

Excellent experience from start to finish! Ryan, our sales rep carefully listened to our needs and wants in a vehicle as well as what we were comfortable paying. He then found the vehicle that fit our needs and price. This process was completed without the usual back and forth nonsense. Jessica did a great job making the numbers work for us. We are so grateful for your team!

The entire process, from my initial contact to driving off the lot, was quick and easy. Everyone was professional, and I especially appreciated the excellent service from Eddie Munhoz. He was very knowledgeable and made the whole experience stress-free. I was also impressed with how clean the used car was when I picked it up, and I appreciate that the dealership's location is central to the city, which made it easy for me to visit. I would highly recommend Covert to anyone looking for a straightforward and positive car-buying experience. I'm very happy with my purchase and the service I received.

Good people At maintenance and Claudio the best at costumer service they always on Point and fast to get everything done.

Chandler S was awesome to work with in sales. He may be new, but he is honest and friendly and was always willing to put in the work to find us the perfect truck. Never felt pressured or anything like normal car transactions seem to go. Ryan D and Chandler both ensured everything agreed upon was handled accordingly. I would buy another car from either one of them

Kyle helped me out and he was great! He helped me save a little bit of money and got be out the door in a timely manner.

Patricia is the best advisor I have had in a long while! She is one of the main reasons we keep bringing our Jeep back to Covert. 🙂

This is the second time in the last 3 months that I've had an issue and Kyle was able to help me out in the most efficient manner possible. Very personable and understands how to handle a customer's needs. Will continue going to this dealership for service as long as he is my service advisor.

Kyle crushed it very personable and guided me to exactly what I needed not trying to oversell me and did so in timely manner.

RUN!! We bought a CPO 2021 Jeep from these guys and have had nothing but problems since meeting the finance department, despite being a cash customer. Read the negative reviews, they're endless. Finance attempted to push over a half dozen warranties and add ons while we were in the office without any approval from us at all. We had a check for the precise amount negotiated before we arrived, and Dennise threw everything out of whack. Then she became combative when asked to remove the things we didn't ask for, and she constantly intejected that "you get nothing, nothing is covered", despite having the CPO coverage which includes 3 months/3,000 miles of max care. We tried to bail on the deal since she insisted they wouldn't honor their warranty or the CPO, and she refused to hand our check back. We had to call in the sales person and sales manager to get her to stop lying. Even after finally closing the deal and confirming that it was a CPO vehicle and will be covered, she decided to be petty, ignore us, and didn't provide us with a copy of any of the paperwork, CPO coverage, or anything. Dennise Camacho is an absolute nightmare to work with. Several items were missed or completely ignored in the CPO inspection, the front night vision camera is broken, the passenger seat is torn, and the drivers side interior lights flicker on and off. We were assured that things would be taken care of, clearly this was a lie. A non-functioning system with constant alerts on the dash would never pass CPO anywhere else I've shopped. They dropped it off in our driveway anyway. I called the day it was delivered and let them know that the defects were not addressed during the CPO inspection and I would be bringing it back. They told me to bring it back in Monday. I arrived Monday and spoke with sales and service. Sales apparently decided to shove us off on service, as it was a shock to them that the vehicle was delivered at all, and they were unaware that we would be arriving. Service refuses to cover the repairs until they speak with sales to try and get them to cover the damage. Service even claimed the night vision camera wasn't factory - it's on the window sticker, build sheet, and intergrated with the factory software! We created a ticket and documented the broken camera, torn seat, and malfunctioning lights. I was told to take the car back home and that they would schedule an appointment for me to drop the car off for repairs. To date I have not received a call back from the service department with an update, or to schedule an appointment. This is a CPO vehicle with 3 active warranties folks, they don't care. You will never get service, and you can bet that anything you buy from them will still be broken, despite any lip service they give you in the sales room. Take your hard earned cash elsewhere. You don't need the stress. This is exactly why dealers are struggling to stay in business and losing ground to direct sales and EVs.

Samantha Burnett has been extremely helpful with any service issues I’ve had with my vehicle. I really appreciate the dealership’s help with everything as it has been one of the best experiences I’ve had working with one!