Reviews
Came in to buy a car cash, it was a quick process and
Came in to buy a car cash, it was a quick process and they were patient. Thank you!
Came in to buy a car cash, it was a quick process and
Came in to buy a car cash, it was a quick process and they were patient. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
We came in pretty exhausted and not quite ready to buy.
We came in pretty exhausted and not quite ready to buy. But the truck was perfect, employees were cool and patient and found a deal where both sides benefited
We came in pretty exhausted and not quite ready to buy.
We came in pretty exhausted and not quite ready to buy. But the truck was perfect, employees were cool and patient and found a deal where both sides benefited
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Nolan was great and made everything super easy We love
Nolan was great and made everything super easy We love our new corvette and appreciate the ease of the process
Nolan was great and made everything super easy We love
Nolan was great and made everything super easy We love our new corvette and appreciate the ease of the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Northwest Chevrolet GMC Cadillac of Bellingham and we hope to see you again.
Tin was awesome to work with.
Tin was awesome to work with. Knowledgeable and patient. Always responsive even on his days off. Morgen was also great for the same reasons. I would definitely recommend them to friends ever car shopping!
Tin was awesome to work with.
Tin was awesome to work with. Knowledgeable and patient. Always responsive even on his days off. Morgen was also great for the same reasons. I would definitely recommend them to friends ever car shopping!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
This is our 3rd Cadillac we have purchased from Sansom.
This is our 3rd Cadillac we have purchased from Sansom. He is very knowledgeable and professional. He appreciated our continued business and have recommended him to other good friends.
This is our 3rd Cadillac we have purchased from Sansom.
This is our 3rd Cadillac we have purchased from Sansom. He is very knowledgeable and professional. He appreciated our continued business and have recommended him to other good friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review, we are happy to pass along your comments to Sansom here at Northwest Chevrolet GMC Cadillac of Bellingham! Thanks again for the recommendation, and have an amazing day!
Nolan Knaus was very kind, professional, and informative
Nolan Knaus was very kind, professional, and informative when I purchased my Toyota Tundra. I would highly recommend Noland if you’re looking for a vehicle.
Nolan Knaus was very kind, professional, and informative
Nolan Knaus was very kind, professional, and informative when I purchased my Toyota Tundra. I would highly recommend Noland if you’re looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Very typical dealership.
Very typical dealership. Never see the decision maker. Silos between departments are used as an excuse for transparency. Truck was advertised with options it did have, and a simple service request was denied. Not likely to return.
Very typical dealership.
Very typical dealership. Never see the decision maker. Silos between departments are used as an excuse for transparency. Truck was advertised with options it did have, and a simple service request was denied. Not likely to return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Tin was very knowledgeable about the vehicles that we
Tin was very knowledgeable about the vehicles that we test drove. He was also very helpful in making our selection as well. Mario and Barbo were also very professional and knowledgeable.
Tin was very knowledgeable about the vehicles that we
Tin was very knowledgeable about the vehicles that we test drove. He was also very helpful in making our selection as well. Mario and Barbo were also very professional and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet GMC Cadillac of Bellingham. If you have any further questions, please give us a call. We're always happy to help!
It may seem silly but I saw the red bow.
It may seem silly but I saw the red bow. I bought an $80,000 Cadillac and didn’t get the red bow presentation. I never met the sales manager. I didn’t get a thank you note. When I had to bring the car back 9 days after I bought it for an extended service appointment because the home charger wouldn’t work, I was given a horrible tuna can Hertz Rent a Car as a loaner. The charger should have been checked before I drove away with the new car. 68 days after the purchase they still haven’t sent the permanent plates I know they received more than 10 days ago. I still don’t have the payment book from GM Financial because the finance guy missed something we needed to sign. I called him to find out where my payment book was and he realized I needed to sign something else. I have now had to hunt around to find where to send my first payment because I still don’t have the information and the payment is due in 10 days. The sales man was very helpful but didn’t explain the benefits of the EV Go credit vs credit to install a home charger. When I called finance 3 days later to see if I could change it, he never called me back. When I was at the dealership 10 days after the purchase, he told me it was too late to change. I still don’t have the EV Go account info yet. I have to honestly say, it hasn’t felt like Cadillac service
It may seem silly but I saw the red bow.
It may seem silly but I saw the red bow. I bought an $80,000 Cadillac and didn’t get the red bow presentation. I never met the sales manager. I didn’t get a thank you note. When I had to bring the car back 9 days after I bought it for an extended service appointment because the home charger wouldn’t work, I was given a horrible tuna can Hertz Rent a Car as a loaner. The charger should have been checked before I drove away with the new car. 68 days after the purchase they still haven’t sent the permanent plates I know they received more than 10 days ago. I still don’t have the payment book from GM Financial because the finance guy missed something we needed to sign. I called him to find out where my payment book was and he realized I needed to sign something else. I have now had to hunt around to find where to send my first payment because I still don’t have the information and the payment is due in 10 days. The sales man was very helpful but didn’t explain the benefits of the EV Go credit vs credit to install a home charger. When I called finance 3 days later to see if I could change it, he never called me back. When I was at the dealership 10 days after the purchase, he told me it was too late to change. I still don’t have the EV Go account info yet. I have to honestly say, it hasn’t felt like Cadillac service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
As we know buying a car is such a process, but the team
As we know buying a car is such a process, but the team was amazing still. I am loving my new car & I will most definitely going back in the future.
As we know buying a car is such a process, but the team
As we know buying a car is such a process, but the team was amazing still. I am loving my new car & I will most definitely going back in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!