Reviews
We recently purchased a Cadillac Lyriq from this
We recently purchased a Cadillac Lyriq from this dealership, and working with Rossie Sewell was an outstanding experience. From start to finish, she made the entire process smooth, transparent, and enjoyable.
We recently purchased a Cadillac Lyriq from this
We recently purchased a Cadillac Lyriq from this dealership, and working with Rossie Sewell was an outstanding experience. From start to finish, she made the entire process smooth, transparent, and enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We recently purchased a Cadillac Lyriq from this
We recently purchased a Cadillac Lyriq from this dealership, and working with Rossie Sewell was an outstanding experience. From start to finish, she made the entire process smooth, transparent, and enjoyable.
We recently purchased a Cadillac Lyriq from this
We recently purchased a Cadillac Lyriq from this dealership, and working with Rossie Sewell was an outstanding experience. From start to finish, she made the entire process smooth, transparent, and enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jagger was GREAT to work with!
Jagger was GREAT to work with!!! He made the experience, personal and professional. Was available to answer questions and make the process enjoyable.
Jagger was GREAT to work with!
Jagger was GREAT to work with!!! He made the experience, personal and professional. Was available to answer questions and make the process enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Jagger provided you with a personal and professional experience at Tom Clark Chevrolet. Our team strives to make every visit enjoyable, and it sounds like Jagger hit the mark. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
PROBLEM THAT BROUGHT ME IN WAS FIXED, BUT LEFT WITH
PROBLEM THAT BROUGHT ME IN WAS FIXED, BUT LEFT WITH ANOTHER THAT I'LL HAVE TO GO BACK FOR.
PROBLEM THAT BROUGHT ME IN WAS FIXED, BUT LEFT WITH
PROBLEM THAT BROUGHT ME IN WAS FIXED, BUT LEFT WITH ANOTHER THAT I'LL HAVE TO GO BACK FOR.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Have purchased a number of vehicles from Philip Surles
Have purchased a number of vehicles from Philip Surles and the James Wood dealership. Always a good experience. We are hopeful that continues under Tom Clark.
Have purchased a number of vehicles from Philip Surles
Have purchased a number of vehicles from Philip Surles and the James Wood dealership. Always a good experience. We are hopeful that continues under Tom Clark.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear about your positive experiences with Philip and the James Wood dealership. At Tom Clark Chevrolet, we are committed to providing excellent service and ensuring that you continue to have a great experience with us. We look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Very easy to deal with, and prices were fair.
Very easy to deal with, and prices were fair. The truck I purchased had some minor issues. So, we will see if the service department can follow through. However, everything was well-documented and easy to understand. The trade-in offer was higher than what was expected and was on the very high end of the KBB estimate. Everyone involved was very friendly and honest. Additionally, the fastest and easiest car-buying experience I've ever had. If my experience with the service department is similar, I will easily become a lifelong customer.
Very easy to deal with, and prices were fair.
Very easy to deal with, and prices were fair. The truck I purchased had some minor issues. So, we will see if the service department can follow through. However, everything was well-documented and easy to understand. The trade-in offer was higher than what was expected and was on the very high end of the KBB estimate. Everyone involved was very friendly and honest. Additionally, the fastest and easiest car-buying experience I've ever had. If my experience with the service department is similar, I will easily become a lifelong customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed review, Riker! We’re thrilled to hear that you found your truck purchase experience at Tom Clark Chevrolet to be easy and fair. It’s great that you received a higher trade-in offer and felt welcomed by our team. We appreciate your trust in us, and we’re here to ensure your service experience meets those same high expectations. Looking forward to seeing you again and hoping to earn your lifelong loyalty! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Always a 5-Star Experience at Tom Clark Auto Park!
Always a 5-Star Experience at Tom Clark Auto Park! From the moment I walked in, someone literally opened the door for me, talk about a great first impression! 👏 They offered me a beverage & snacks (yes, snacks!), had great music playing & the vibe was just fun. Everyone was smiling, friendly & welcoming, no hovering, no pressure, just good energy all around. What I loved most was how relaxed the whole process felt. They let me & my husband talk things through on our own, answered every question honestly & even let us take the vehicle home overnight to really see if we loved it. Who does that anymore?! This is our 3rd vehicle from Tom Clark Auto Park & we also bring all our vehicles here for service. They’re always transparent, with no hidden fees, no games, just honest people who genuinely care. Our daughter’s up next for a vehicle & you better believe we’ll be coming right back here! 🚗💨 If you’re tired of the typical pushy dealership vibe, go see these folks. They make buying a car actually fun!
Always a 5-Star Experience at Tom Clark Auto Park!
Always a 5-Star Experience at Tom Clark Auto Park! From the moment I walked in, someone literally opened the door for me, talk about a great first impression! 👏 They offered me a beverage & snacks (yes, snacks!), had great music playing & the vibe was just fun. Everyone was smiling, friendly & welcoming, no hovering, no pressure, just good energy all around. What I loved most was how relaxed the whole process felt. They let me & my husband talk things through on our own, answered every question honestly & even let us take the vehicle home overnight to really see if we loved it. Who does that anymore?! This is our 3rd vehicle from Tom Clark Auto Park & we also bring all our vehicles here for service. They’re always transparent, with no hidden fees, no games, just honest people who genuinely care. Our daughter’s up next for a vehicle & you better believe we’ll be coming right back here! 🚗💨 If you’re tired of the typical pushy dealership vibe, go see these folks. They make buying a car actually fun!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt went out of his way for us.
Matt went out of his way for us. He even came in on his day off to settle the deal.
Matt went out of his way for us.
Matt went out of his way for us. He even came in on his day off to settle the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rossie and the whole team at Tom Clark Auto Group are
Rossie and the whole team at Tom Clark Auto Group are fantastic. Rossie goes above and beyond to answer questions, explain things and be sure I am comfortable prior to purchasing. I have now purchased three different vehicles from her over the last 6 or so years. Her transparency and the dealerships willingness to find the best possible deal and options makes me drive almost an hour to do business at Tom Clark and with Rossie specifically. Thank you! FYI - the drop down below isn't showing Cadillac as an option. (my make & model selected is incorrect but had to put something to complete this survey - I leased a Cadillac Lyriq EV)
Rossie and the whole team at Tom Clark Auto Group are
Rossie and the whole team at Tom Clark Auto Group are fantastic. Rossie goes above and beyond to answer questions, explain things and be sure I am comfortable prior to purchasing. I have now purchased three different vehicles from her over the last 6 or so years. Her transparency and the dealerships willingness to find the best possible deal and options makes me drive almost an hour to do business at Tom Clark and with Rossie specifically. Thank you! FYI - the drop down below isn't showing Cadillac as an option. (my make & model selected is incorrect but had to put something to complete this survey - I leased a Cadillac Lyriq EV)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service every time.
Great service every time. In and out with no hassle. Wouldn’t go anywhere else.
Great service every time.
Great service every time. In and out with no hassle. Wouldn’t go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear you consistently receive great service at Tom Clark Chevrolet and appreciate your loyalty. We look forward to seeing you again for your next visit. Sincerely, Tom Clark AutoPark Management | 940-591-9663
