Reviews
Great service
Greg S. in service is the best. Professional, friendly and always helpful. I keep coming back to Toyota of Fort Worth because he makes the experience great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Sale man (Dominguez) was very kind & helpful & service is good. They treat customers very nice at Toyota of Fort Worth
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2013 Rav maintenance
The entire process was smooth and hassle free. Jesse is a really nice and competent person to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Experience
I found the vehicle I wanted online. I provided my information and a dealer rep called. I arrived at the dealer at the appointed time. The test drive and purchase experience were very relaxed.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never have I been so happy!!
I was looking for a car to lease and was on the hunt for a 2016 Camry LE. I called on a whim as I don't live in Fort Worth but not getting help from anyone else at other Toyota Dealerships I was not hoping for much here either. I spoke with a Meghan M. Drake and told her what I was needing and instantly told me she had me covered. I instantly connected to her as she was so friendly and just a wonderful person. I expressed I was not able to come for a few days due to my payday and she said it would be no problem. Over the few days before I got my car she kept me updated with the car as well as We set everything up before I even walked into the dealership so the process would be painless. She even put the car under cover when we had a bad storm one night just to make sure it didn't get damaged. The day I walked in to get the car The process was just like walking in a sitting with a friend we laughed and had a great time while we finished the paperwork. Once finished most dealers end the transaction with a handshake and the keys but we ended with a huge hug and I wouldn't have it any other way not only did I drive away with a brand new car. I drove away with a new friend. I highly recommend her as well as the whole dealership to anyone. It was worth everything. Thanks again Meghan for everything you have done to help me. YOU ARE THE BEST!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
93,000 mile check up
Very efficient - went over work, told time involved, very accurate. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Help
I have traded at this Toyota Dealership for 40 years. This time Barry Templin helped me by giving excellent suggestions on the kind of Toyota I should try out. On May 2, 2016 my Prius C was hit in Houston and my car totaled. Barry was patient and understanding, knowing I had been through a lot in the recent past. My final choice was another Prius, this time a beautiful red Prius 2016. I am grateful to all those at this Toyota Dealership who have always been there to help me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good service
I came in looking to buy a new car and trade in my old one. The staff were very helpful in making sure i was able to get a good deal on a new corolla s. I'm delighted with my new car and i thank the staff for helping me find the right car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tire trouble
Just a slow leaking tire. Tire shop near house had a 3 hour wait, drove to dealership. They were busy, but took the time to repair tire and complimentary! Way to go....could be the reason I have bought my last seven vehicles here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
This was just periodic maintenance but it was handled professionally and quick. The thing that really struck me was the efforts of two service managers who were assisting an older woman who appeared to be a bit confused. They took their time to sit with her, explain the repairs that she needed on her older car. She was most concerned about the amount of time she would need to be at the dealership and they explained about the courtesy shuttle and that if needed they would personally get her home and pick her up. The courtesy and caring they showed was heartwarming. I didn't get a chance to get their names and to thank them but it was just outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase