Classic Chevrolet

This by far the BEST dealership I have ever had to deal with. EVERYONE is always so friendly and they continuously provide the ultimate customer experience. I brought my Camaro in for an oil change and it was the quickest oil change I think I've ever had. Thanks for ALWAYS exceeding my expectations!!

I am a little disappointed on my last 2 visits for service. My service adviser is wonderful and has always been, but the service performed by the mechanics is lacking service. My last oil change the filter was not tighten and leaked oil & my recent visit the tire monitor was not set correctly and will have to bring it back which means having to take off work again. Would like this noted on my file & relayed to service manager.

I picked up my vehicle today (the day before thanksgiving) and several of the gentlemen stayed late to ensure I had my Yukon before our family's holiday commute out of town. I got 15 miles down the road and noticed there was something not right with the way my vehicle was driving... So I immediately pulled over (since I had precious cargo on board--- my three children in the backseat ). Thankfully the manager Kevin offered his personal cell number to me earlier in the day because my pick up time was going to be after business hours. He answered and offered to help me over the phone even though he had already left the shop for the holiday. I must've been a rambling mess because when I wasn't making any sense without hesitation he and the other manager Paul were close to the location that I pulled over to stop, came to help assist me. Being a female with 3 young children (and did I mention my husband works an hour and a half away)... they went above and beyond to help me! All to the embarrassing diagnosis that my Yukon was just in 4WD and that's why it was driving funky (this is my first 4WD vehicle-- please pardon my lack of experience here ) Regardless of the minor fix, they both were more than happy to go ABOVE AND BEYOND!!!! 1,000 thumbs up for this facility and the AMAZING managers Kevin and Paul that are so empathetic and professional!!!

I picked up my vehicle today (the day before thanksgiving) and several of the gentlemen stayed late to ensure I had my Yukon before our family's holiday commute out of town. I got 15 miles down the road and noticed there was something not right with the way my vehicle was driving... So I immediately pulled over (since I had precious cargo on board--- my three children in the backseat ). Thankfully the manager Kevin offered his personal cell number to me earlier in the day because my pick up time was going to be after business hours. He answered and offered to help me over the phone even though he had already left the shop for the holiday. I must've been a rambling mess because when I wasn't making any sense without hesitation he and the other manager Paul were close to the location that I pulled over to stop, came to help assist me. Being a female with 3 young children (and did I mention my husband works an hour and a half away)... they went above and beyond to help me! All to the embarrassing diagnosis that my Yukon was just in 4WD and that's why it was driving funky (this is my first 4WD vehicle-- please pardon my lack of experience here ) Regardless of the minor fix, they both were more than happy to go ABOVE AND BEYOND!!!! 1,000 thumbs up for this facility and the AMAZING managers Kevin and Paul that are so empathetic and professional!!!

After looking for a Z 71 Off Road for months I had the pleasure of talking to a very nice young man,Oscar Miramontes(Internet Sales Specialist) At Classic Chevrolet in Grapevine. I told him exactly what we wanted, he said he had it setting outside the showroom floor (2016) so we made an appointment for the following Friday. Sure enough when we arrived the truck was there as Mr. Miramontes had promised which surprised my wife and I because most dealers don't have what you want and get you in to push something else off on you. He handed us the keys, we drove the truck around and it was exactly as he had said over the phone. Awhile later we agreed on price (very hassle free) , Mr Miramontes had the truck serviced and shining like a new penny with a full tank of gas. He made it a very pleasurable experience and my wife and I will continue to buy our cars and trucks from Classic Chevrolet and Mr. Miramontes. A great Salesman and Dealership are hard to find these day's. Financing was super fast and hassle free as well.

My salesman was great.bought new sonic from classic Chevy mike Crandall was always there to help with everything I needed.I work long hours Monday thru sat told mike what I wanted and that everything had to be done over the phone and needed the car delivered to my house with all paper work to be signed.he let me know right away that would be no problem did everything he said he would and provided me with the best auto purchase I've ever experienced .I would recommend classic to everyone wanting to buy a Chevy and ask for mike Crandall He is great!!!!!!!

Talked with a different dealer 1st but Classic Chevy had the color I wanted. Spoke to a rep over the phone & explained what I wanted. Of course he said, "yes we can do that, When can you come in?" After driving 45 minutes & then test driving the vehicle it was time to get serious. The salesman takes the deal to the new car mgr who 1st just says no & counters. I remind him I have another deal working with VERY specific #'s and YES comparing apples to apples. I get up & walk to the new car mgr who then tells me he doesn't believe me on the specifics. xxxxxx actually called me a liar. I left & bought my vehicle elsewhere the next day on the very specific terms previously mentioned. 2 hours of wasted time with an insult to boot.

Was quoted a price on a vehicle and they reneged on the price. Totally unprofessional. Even had to get my credit scored pulled two times, what a waste of time.

I went in yesterday May 12th between 10 & 10:30 AM for my first oil change and sat there for five + minutes and they never acknowledged I was there. There was one, only one, black pick up in front of me. I was in the middle lane. The left lane was clear after a red SUV backed out so they were not swamped with many cudtomers. After five minutes I got out of my car and walked to the service area and it was though I was invisible. Again, no one offer to help, said hello, good morning or anything. I had even replied to Stephanie's email telling her I was on the way. I left. Won't return. My local Jiffy Lube will greet me and change the oil from now on. The sales experience with Myron was great, the service department is a bit conceited like Tom Brady.

This team really knows how to treat a customer, I had some work done on my car and they estimated it would cost me around $300, and take about a week. I received calls with updates, and they finished early and my final cost was less than they estimated. Happy customer for life.