Reviews
Amber at Auto Nation in Arlington walked us through the
Amber at Auto Nation in Arlington walked us through the service process with ease and step by step explained the issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tony did an awesome job walking me through the car buying
Tony did an awesome job walking me through the car buying experience, and has been extremely responsive after the sell! Very please with Autonation Ford and highly recommend Tony and General Sales Manager Kelly Farley!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Staff is professional and timely with service.
Staff is professional and timely with service. I would recommend if looking for a Ford dealership in DFW
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
John my salesperson did a great job and I like how Auto
John my salesperson did a great job and I like how Auto Nation does not add a fee to their Bronco's like other dealer do. By that I will come to your dealership first when buying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Always excellent service- Tim is the best!
Took my truck in for an oil change. It was done within the prescribed time, and information was given to me about an oil leak that needs to be repaired. Later that week, I went in to verify that my truck had the heavy duty tow package since I was going to be moving some weight. After looking up the characteristics, Tim took the time to come out to physically look at the truck. He's always friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Pleasure car shopping at Arlington Autonation!
Autonation made our car shopping a pleasure! Our salesman Will Jeffrey was amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Truck service and repair
I needed to have my truck back quickly and they expedited the work. I am grateful for their cooperation. They have always done a great job performing the work on my 15 year old truck. It's always done right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Daniel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
too long of a wait
understaffed so waiting periods are too long, left my car there to get some recall services and did not hear from service advisor for two days until I spent a lot of time making calls to find out status of car. finally got to talk to a human being and got time to pick up but car was not sanitized as they say in advertising. I requested a tire inflation warning light to be reviewed but was not.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (817) 200-4503 at your earliest convenience and we will do our best to resolve this with you.
Routine Service and Recall Repairs
I was assigned to Amber Majors at the Service drop off area. She was very helpful, professional and courteous. She kept me informed of the progress and even had my truck washed before delivering it to me. Mark Zieschang had ordered the parts necessary to make the repairs, so everything went smoothly. I would highly recommend this dealership, along with the parts and service departments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ted, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.
Good, quick, friendly service, Service writer very
Good, quick, friendly service, Service writer very helpful. I have some service items to be done , I will set up later. No complaints, all good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!