Reviews
BMW Dallas - Shay
Great job replacing a tire. Work was done quickly and professionally and Shay was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bmw x3
Hi my first experience was with Samantha C. She's no longer with you guys she moved on to Porsche, however, she referred me to Robert Grisham. I thought I wasn't going to get the same amount of customer service, however, Robert proved to be a great guy and gave my husband and I a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
WORST EVER DO NOT GO THERE
THEY SCAMMED ME, RUINED MY CREDIT AND NOW I HAVE NO ONE TO TALK TO IN ORDER TO FIX IT. PLEASE ANYONE WHO READ IT TRUST ME DO NO GO THERE.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great Car buying experience!
Purchased a new BMW from BMW of Dallas. The entire transaction was easy and we were made to feel very comfortable with our new purchase. Great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience ever
Fast, easy and got what I was wanting. From start to finish the process was extremely smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Airbag Recall
After airbag recall repair, I noticed that the automatic door lock program didn't work. We figured out how to reset the program.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nichole Sullivan - best buying experience ever!
Nichole Sullivan helped find the exact car I asked for and got it there over a week early for the price I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BMW 530i
Worked the whole deal with Chris via email. Had a couple of question for EZ when I got there. Shook hands, wrapped up in finance. Great experience... Steve
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Survey
GREAT KEVIN WAS VERY PROFESSIONAL New exactly what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recall
Service representative was very helpful with recall repair and addressed other matters resulting from inspection. Very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase