Reviews
Robert H
Tony the service advisor was great, will be back and I would recommend this location to anyone looking for top quality service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.
Excellent service by Brian and his team!
Excellent service by Brian and his team! They got the job done timely and with fervor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Prem, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Huge thank you to Chris and Ez - such a pleasure to work
Huge thank you to Chris and Ez - such a pleasure to work with! I had a great experience. This location's friendliness is above and beyong - highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Hayley, it means so much to us that you chose our dealership! We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.
My most recent service experience was efficient,
My most recent service experience was efficient, effective, and handled with courtesy and responsiveness. It is much appreciated. The PDF and videos of the multi point inspection were helpful and informative. More dealers should do this.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
320i oil change, alignment, state inspection
Norma took care of everything as she always does. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tony, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Fantastic people at this dealership!
Fantastic people at this dealership! Easy to work with and knowledgeable staff. I would recommend BMW of Dallas to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Service advisor Ryan was great.
Service advisor Ryan was great. Knowledgeable and communicated well throughout process. My car was ready in less than 24 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mary, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tyler Anderson was fabulous.
Tyler Anderson was fabulous. He made the entire experience seamless. Customer service was top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Everyone was very professional and were very helpful /
Everyone was very professional and were very helpful / nice during the process. Overall, pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tire Replacement
My service advisor was friendly and very helpful. He went the extra mile for me on a day when it meant a lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!