Skip to main content

Reviews

(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

They were very nice but I decided to wait on another car.

They were very nice but I decided to wait on another car.Very helpful people

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Disabled and need my car to go into gear

Waiting for a response since Sunday afternoon and I called and called and expect them to make this sale right. Excising problem from the park gear that won’t go into drive or reverse because of a shifter problem. Disabled and I can’t walk so I need a car that drives. Hopefully I’ll get a response today

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Never got back with me, I even went to their website

Never got back with me, I even went to their website after using cars.com and sent something in and they still never got back with me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Explorer we went to test drive to buy had new inspection

Explorer we went to test drive to buy had new inspection sticker but brakes went to floor and no antifreeze in overflow container. Staff were friendly but would not buy from them . 2 + hr drive wasted😕

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beware!

Drove straight home and had to put a fuel pump AND starter. They wouldn't answer my calls OR messages! Rethink be you buy from these guys!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

2019 Subaru Crosstrek

Great folks to work with. There word is good and you can trust what they tell you as they are honest. Would trust them to work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lies and deceit

I bought my 2011 Traverse yesterday paid cash. Before I was trying it out I noticed the guy charging the battery which should have been my 1st clue. My brother in law was with me we drove up to Kroger just to look the vehicle over. Noticed no inspection at all on vehicle, headlight out, turn signal out and tires worn to the cords. Get in to car and dead battery. They did come to jump start again. I get back owner was to put new tires on it, do state inspection, replace headlight and signal light, and new battery. Today I was out and low and behold dead battery I was stranded. Called car lot and owners response was I replaced the tires. You're as good as your word which in this case doesnt mean squat. Granted all these repairs had to be done to get state inspection. I would Not recommend this car lot...

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
Yes No

Bad experience

Hello dear community First I wanna say sorry for my english I'm gonna try my best here. I was at the dealership. first it was looking good, dodge charger view nice mercedes c and e class and the bmw 3er wagon version. I step closer and I saw it directly. all of this cars had a accident. and I talk to myself I'm gonna give this dealership a chance. i took the bmw for a test drive. not even 1 minute later I found out this car had a really bad accident. he was not holding in line. He got a bad left turn if I push the pedal and the steering wheel was completely not in level. so I drove back and talk to him. He said he gonna fix it and it is warranty on it for 48 month and he want 17000. I said I dont see 17000 in this car with this accident. so but he dont want to give up. so maybe he is calling me Monday or not but I'm gonna do something more about this dealer ship. because there was a nice couple with a baby and I saw the cars it is completely not save to drive on a road with a baby. i wish we had the german TÜV here

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 6 found this review helpful. Did you?
Yes No

Absolute crooks

Crooks. Paid $9500 for used vehicle only 35000 miles and transmission slipping a month later. Took it to nissan they said warranty was void because it had a branded title which absolutely was not disclosed to us. I wouldnot have bought the vehicle if I knew this I would have not bought vehicle. I called manager, he pretty much told me tough luck and told me we had done something to transmission because we drove it 4000 miles. The vehicle had 38000 miles when it acted up. It is unlawful to sell rebuild car without customer knowledge. The manager said 80 percent of their cars are rebuilt titles and they were legal. Do not ever buy from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
Yes No

JUNK and crooks! don’t waste your time!

Went to purchase a vehicle. Saw where it had been in an accident. Martin said very small fender bender. We found out later it had been totaled with a salvaged title. Wasted so much of our time for nothing! If he would have just been honest instead of lying it would have saved everyone a lot of time and undue stress. Very strange to send people out to banks trying to get a loan during the buying process. There where red flags and I should have listened to my gut. If you value your money not being wasted, DO NOT buy here. All you are asking for is trouble and headaches!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No