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Napleton's Valley Hyundai

(3,356 reviews)
Visit Napleton's Valley Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2014 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 626-5766 (630) 626-5766
Used (630) 626-5764 (630) 626-5764
Service (630) 608-4105 (630) 608-4105

Reviews

(3,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Valley Hyundai from DealerRater.

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Car buyer

Weird time to buy a car. Very different experience due to the market. In the end, I'm pleased with the purchase and being done with this process. Never like buying a car...

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Attentive staff

Jordan was really attentive since I walked in to the shop. He heard my expectations and was caring and helping to find the right fit for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Camila, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

They were super helpful and quick with the service!

They were super helpful and quick with the service! So friendly and nice! Would go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Belsie was the best most reliable sale rep ever! I really...

Belsie was the best most reliable sale rep ever! I really look forward to do business in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jordan was very helpful, and he has a very funny and good...

Jordan was very helpful, and he has a very funny and good sense of humor.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Brandi ashford

Great and helpful experience . I definitely will recommend this dealer to a friend .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation, and have an amazing day!

Napelton Valley Hyundai

A fairly painless car shopping experience. Look for Luke.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andrea, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. If you have any further questions, please give us a call. We're always happy to help! Take care!

Enjoyable experience while looking at a Palisade

Elizabeth was very knowledgable and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Gary, thank you for your kind review; we are happy to pass along your comments to Elizabeth here at Napleton's Valley Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Napleton Hyundai Experience

Stephanie was such an energetic and driven representative that made the car shopping process easy and refresher. It was great meeting her and I would recommend anyone visiting Napleton Hyundai in Naperville to go see her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jeffrey. We're glad to hear our Staff, Stephanie took such great care of you! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

New Santa Fe! Jordan was great!!

Jordan was fantastic! Highly recommend! Great guy!!! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dexter, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. We hope you continue to choose us for all your automotive needs! Take care!