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Bob Tomes Ford

(2,050 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,050 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Very helpful, friendly, and knowledgeable staff.

Very helpful, friendly, and knowledgeable staff. Abrum sold me my car and had answers to all of my questions. If he didn’t at the moment, we would find out. He was also very thorough in following up and communicating with me. They worked with me to get a good deal on my 2024 Bronco and I am loving the car! This was my first time buying a Ford and I would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Diedra, thank you for sharing 5-stars! We're happy to hear Abrum and the rest of our team are helpful, friendly and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Take care, and congratulations on your 2024 Bronco!

every employee here was knowledgeable and attentive.

every employee here was knowledgeable and attentive. made the car buying experience easy and enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JAYLENPFUHL, thank you for sharing 5-stars! We're glad to hear our team is knowledgeable and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Walked in not really expecting to trade in my car.

Walked in not really expecting to trade in my car. But walked out one happy lady. I hated the car I was in. And now I have a suv that will he a blast to take on road trips and camping!! Tommy and Brice super friendly and great people to work with!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

VIVIANM, thank you for sharing 5-stars! We're glad to hear Tommy and Brice are friendly and great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Overall the experience was pleasant.

Overall the experience was pleasant. Lance was extremely helpful, patient & professional. Tommy in finance was amazing as well. They care about getting you in the car that you want for the budget you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Katelyn, thanks for sharing 5-stars and noting you had a great experience with Lance and Tommy. We appreciate your praise. Let us know when we may serve you again. See you next time. Thanks again!

Great experience truly enjoyed it very helpful got the

Great experience truly enjoyed it very helpful got the vehicle I wanted very satisfied thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

BS1991.xx, thank you for sharing 5-stars! We're pleased to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I had a good salesman Lance.

I had a good salesman Lance. We got tge job done, but the discrepancies with the on line posted ads were really annoying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

WRIGHT.KIMLEA, thanks for sharing 4-stars and noting you had a great experience with Lance. We appreciate your constructive feedback. Let us know when we may serve you again and strive for the 5th star. See you next time. Thanks again!

The dealership is very nice looking, amenities were

The dealership is very nice looking, amenities were readily available. Access to the vehicles was easy and well laid out. Melanie negative comment would be my phone calls were not returned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

msjjwilson, thanks for sharing 5-stars and noting you had a great experience with us. We appreciate your constructive feedback noting your issues with phone calls and will pass that along. Let us know when we may serve you again! See you next time. Thanks again!

Both the salesman and sales manager listened to what I

Both the salesman and sales manager listened to what I truly wanted in a truck without trying to up-sale me on something else. The dealership didn't have it in stock but made the concerted effort to find my preferred vehicle within a day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

KJHERRMANN, thanks for sharing 5-stars and noting you had a great experience with us. We appreciate your business. Let us know when we may serve you again! See you next time. Thanks again!

Professional and knowledgeable assistance given by

Professional and knowledgeable assistance given by Jamael, and the purchase of our new car. He went above and beyond too help us get the car in the same day. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

LUYPENP, thanks for sharing 5-stars and noting you had a great experience with Jamael. We appreciate your praise noting his knowledge and assistance. Let us know when we may serve you again! See you next time. Thanks again!

My experience was great Excellent service Marco-and

My experience was great Excellent service Marco-and others were excellent And professionals and good guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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