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Goodson Acura of Dallas

(1,737 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 11 awards
2022 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,737 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Goodson Acura of Dallas from DealerRater.

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Positive Experience

The reason for my visit was because after my wife could not start our 2008 Acura TSX she got a jump.I took the vehicle to NTB which is where I purchased the last battery.NTB said they could not find any problems with the battery,starter or alternator and gave me a printout of the results.They could not restore the radio.It was for this service I went to the dealer.At the dealer they requested an opportunity to redue the tests on their equipment.They found the alternator to be failing and recommended replacement.I agreed,the service was performed and was completed the following day. I was provided a free new loaner car so I was not inconvenienced.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to stop by and provide feedback regarding your recent alternator service! We're pleased you had a positive experience with us and look forward to serving you again next time! Thanks again!

Service on my Infiniti

It was great. Provided a loaner and work was done quickly. Price was cheaper compared to others. Service rep, Eric was great with his communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

G Lew, thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and Eric in particular and look forward to serving you again next time! Have a lovely weekend!

Dane is AMAZING!!!

I've owned a couple of Acuras and visited many Acura dealerships and this one is by far the best! I don't go anywhere else! The customer service and maintenance staff all do an excellent job, especially my service advisor, Dane! Thank you always for all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! thank you for the kind mention! We're blushing. ;) We look forward to serving you again next time and will be sure Dane and our management sees your kind note! Thanks again.

Dane and his crew were quick, efficient, and friendly

I had to get my Accelerator Pedal Position Sensor replaced, and after taking it to another dealership (where they couldn't diagnose the issue), I am glad I tried Goodson. They did the repair same day and were friendly and helpful the whole way through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to stop by and provide feedback regarding your experience with Dane! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

Great very helpful and freindly

Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

Mike Amanda was awesome!

Mike Aman took super great care of me buying a car from out of state. He has checked on me every day after purchase and helped solve some glitches.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for rating us, Tish! We appreciate your 5-star feedback. Thanks again and have a wonderful day!

Always greatservice

You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check any recalls and history of times that I have had any work done. And you check recalls too. You all always explain the in's and out's of any work you suggest. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

Quick In & Out

Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for bringing your vehicle to us for the recall! We appreciate every opportunity to serve you and look forward to the next! Thanks again.

Great customer service

I had a great experience with Goodson Acura's Service Department recently. Robby Robertson is friendly and gets the job done quickly. My car always leaves the service department clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to stop by and provide feedback regarding the Service Department! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

Service on heated seat switch

Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right on schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to stop by and provide feedback and choosing Goodson Acura even with the distance! We're pleased you had a 5-star experience with us and look forward to serving you again next time!